-
November 2023 by Allen Calhoun
Jason had great knowledge and helped out greatly on getting me a mattress. As a disabled veteran I needed something new and he was able to get me that something. Fast easy and good deals.
-
November 2023 by Sarah Bickers
Krystal was very helpful and nice , she made buying a mattress for our new camper stress free . Highly recommended
-
November 2023 by Elisa Willis
The salesman was extremely helpful knowledgeable and patient with my elderly dad.
-
September 2023 by Cheryl Askew
Jessie was a great sales associate..he was very patient and he really cared about our needs..he explained everything and and didn't preasure us to buy what we couldn't afford..I would highly recommend this establishment and Jessie..Thank youfor a GREAT experience !
-
September 2023 by Kaitlynn Hollis
He was so awesome and he knew what to do I was just in the store for about 15 minutes
-
September 2023 by logan Renteria
We were very impressed by the service it was awesome. The salesman (Jason) was nice, knowledgeable, and didn’t try to scam us. We got a great deal and are thankful for the help that was provided.
-
September 2023 by Briget Redmon
Great customer service. Knew their deifferences in mattresses. Will have to.wait.until delivery to see if they live up to the promices made.
-
August 2023 by Sheila Cureaux
Polite, friendly great customer serviceVery professional and all informationI was explained before i received.Thanks Krystal for the wonderful experience at Mattess Firm.
-
August 2023 by Heather Hilton-Tanner
I was having an issue with another location and decided to try the location in Baytown and the salesman there was very helpful. I shopped with the other location for almost 15 years but since Jason in Baytown was helpful I will be shopping at the Baytown location for future purchases.
-
August 2023 by chance huiet
Wife and I worked with Jesse to find our new mattress. We came into the experience without any previous ideas and notions. We left with a delivery date of our new bed feeling like we got the absolute best bang for our buck. Zero upsale, zero pressure, zero stress. I don't know what Jesse makes but it's definitely not enough for his knowledge, passion to assist, and respectfullness he displayed to us. Would 10000% recommend.
-
June 2023 by Diane Garza
Krystal was great. She helped me pick out what I wanted and made sure that I got the best possible deal.
-
June 2023 by Jason Sprano
Great low pressure sales. Came in to look. Walked out with two great new mattresses and feel like I got a great deal. Thanks Jessie
-
June 2023 by Betty Sanders
The lady was very nice and very helpful !! We were very satisfied, now let’s hope the delivery and set up goes as good…
-
April 2023 by Lara M
Great service. She really went above and beyond in helping to find the right bed for us. I'm happy I stopped here instead of going to a big furniture store.
-
March 2023 by Anthony Williams
We were extremely pleased with the high level of service we were given from the moment we walked in. Jesse’s technique of educating us and fine tuning our preferences was very impressive and very much needed. We purchased our mattress with no doubt we made the best decision for us. We couldn’t have done that without Jesse’s guidance into choosing what was best for us. He is a great listener and people friendly. There was absolutely zero pressure to make a purchase. We are happy customers and will spread the word about Baytown’s Mattress Firm and Jesse.
