“Javier is the best! He is so attentive! Fantastic experience here. He is extremely straightforward with pricing and very helpful. He does not push you to get anything you didn't intend to spend! My only wish is that I had found them sooner.”
“The ladies working tonight were amazing! They experienced system issues & we’re so patient and fought for me to get my items with customer service! I experienced excellent customer service tonight! Whitney and the team were exceptional! Will make all my purchases at this location going forward!”
10:30AM - 5PM
1700 Decker Dr, Baytown““Old is gold”this saying is perfect fit for this small but good worth of money, type of store.The owner of the Store is very kind and helpful in every ways.It is a ‘must visit ‘ for sure.”
“I have used Kay since my first set of wedding rings I bought in 1982. After being single for the last 22 years, my go to store again is Kay for a new set of wedding rings. Thank you to Cherie and Tim for your great kindness and your vast business knowledge about fine jewelry.”
“Amazing jeweler!! He's helped me twice with my grandmother's rings, and he always has a quick turnaround time, and amazing quality of repairs! Not to mention, he handles my heirlooms with respect to the history they hold for me and my family!”
8AM - 5:30PM
2310 Garth Rd, Baytown“I absolutely love this place! I have bought all of my jewelry from here & my son (9yrs) has been building his coin collection for the last 4 years with coins from here. The owner is amazing & has made my son truly appreciate his coin collection. This is a picture from today. However, his coin collection is much larger thanks to this place.”
“Staff is very friendly and helpful. I've gotten greated everytime I've walked in them doors. It's well organized, cleaned and neat. Best location I've been to so far!.”
“Needed my engagement ring sized after my fiance being overpriced at Zales. They had it done within 1 day and super reasonable price! Thanks to Shay’s I have my ring just in time for Christmas! Couldn’t be more satisfied with the customer service and my ring!”
9AM - 7PM
3318 N Main St, Baytown“Sold a few unwanted tools to them and i can say they were fair. i scored some rare magazines for my sons rifle for way cheaper than ive seen online. Got a good deal on a Black Powder pistol ive been looking for. its not my favorite pawn shop but i cant say anything negative.”
“Have been here multiple times the past month, and ALWAYS had great customer service, all the staff is very friendly, and helpful. You can tell they want to help you, and want to be working. This one can’t even compete with the one off of Alexander. Went to both in one day, and this location is cleaner, well put together, better organized, and overall just so much better. Will forever do business at this location.”
“The atmosphere is great and as you are walking in, is very welcoming. Employees interact and assist customers. I’ve been dealing with this location for quite few months. If you go in with an attitude and disrespectful, bet you will be treated with the same attitude. I know I will. That’s why I don’t work customer service. Some of the customers when I was in there stink. But they want to be loud and be disrespectful.”
“Literally... this jewelry store is a "hidden gem". My friend told me about this jewelry store and I drove from jersey village and I found my dream canary diamond ring at a very reasonable price. We said "YES" to the ring. My dream diamond and ring. Very friendly and accommodating, since we drove in from Houston area.Thank you for an amazing experience.”