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June 2024 by Liz Diesel
Worst customer service, I called beforehand for cabinets and I was told to ask for them that they would be in the back not only was the cashier no help but her "manager" had the worst attitude did not bother to look. Sad to say I had a better service in other location but Baytown smh do better.
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June 2024 by Nat R.
Enjoy shopping at all Goodwill stores. Always a great find.
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June 2024 by hannah-gayle Tillman
Not enough employees. Waited for 30 minutes for someone to open the case so I could look at a purse, but it just never happened. If you can’t have an employee behind the counter, then why close it up in a case
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May 2024 by Grace Couch
Sonia always greets me when I come in. She is a great Cashier! Very nice??
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April 2024 by Sylvia Phinny
Clean store & friendly staff
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January 2024 by Tom Ibert
Well organized, generous open isles. IMO, better organized than many clothing stores.
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January 2024 by Norris Gavin
Personal was not properly trained, however the store was clean and orderly
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January 2024 by Kim Huff
Great selection
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January 2024 by Moises Infanzon
Everything very mixed up and disorganized. Hard to find something specific
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January 2024 by Jazz Aguilar
First time here . Great place ! Has a lot of good quality stuff and the staff was very friendly . Will definitely visit again !
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January 2024 by luis gonzalez
I found a lot of good and cheap things
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December 2023 by Jay R.
I went up to a male worker who seemed to be organizing shirts on a rack. I politely said "excuse me I have a question?" And the look I received was an intense eye roll, a deep breath and he folded his hands in front of his chest as if to say "if you say one more word I'm going to completely lose it". So I just said.."never mind" and I walked away. This completely ruined my experience here because I've never been to this goodwill before. Don't go there. Because apparently asking an employee for help with a simple question is a death sentence.
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December 2023 by Christina Martinez
Always find wat im looking for,For a reasonable price
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November 2023 by Tammy Barca-Mercier
Dirty and mostly very used items. Houston could do better. Maybe ship better selections. Drove 30 minutes very disappointed and I'm easy to please.
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August 2023 by C All
Went to drop off items. There were piles and piles of bags stacked outside and the workers asked me what was in my bag then tossed it in one of the outside stacks. The employees were very kind and friendly, but my issue was with all the donations just outside everywhere. It was bizarre. I’m not sure what is happening at this location but I won’t be dropping off again because it looked like none of my items were going to make it inside and were headed straight to the trash. It was awful. Wish I would have taken a pic.
