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“Mrs grace gets 40 stars from me. Very polite friendly definitely knows what she is doing. And always smiling. She shows great leadership to her team. They are amazingly talented. Supportive and handles business both professionally and loves friendly laughs???”
“Bea at the Baytown Branch went above and beyond to help me with a difficult situation. I really appreciate what she did to help. I don’t think many people would have taken the time and effort to resolve the problem as she did. Thank you for having such a skilled and caring employee.William Bibb”
“This review is for Alexia Hernandez only. I had the worst experience with the call center and unfortunately was given misinformation. Alexia handled the situation perfectly! Thank you for helping me open my child’s jumpstart account and being so patient with me!”
“Very nice ladies when I walked in treated me with up most respect and service was excellent. I enjoyed my experience. I will definitely start a future account with them”
“The loan team at this bank is second to none. They will work tirelessly to make sure you are taken care of and get what you need. I shopped around and I ultimately decided on the team here and I am so pleased I did. If you are looking for any type of loan you can not go wrong with CRCU and their team.”
“Met with assistant manager on garth road. Linda Whitely. Amazing customer service. Went above and beyond to help us and meet our expectations. Definitely need to see her and open an account there. So reliable, and trustworthy. Would give 10 stars if I could.”
“Always an amazing experience with Beacon Fed! Ran into Ms Abshire and she thanked me for using Beacon when I dined out with family. I've been with the credit union for 16 years, they've helped me in the past on credit card consolidation, explained to me the best way to manage my credit and stay on my toes to boost my credit etc. and couldn't be any happier with their services! Thanks to beacon, I have more knowledge on my credit and I now have my daughter banking with them as well. Next step I plan to enroll my boyfriend to begin his membership. Thank you Ms Adelina for your kindness and staff for always answering my questions and being on top of everything. Great place to receive help with boosting credit and get the best APR!”
“Kayla Q Security Admin and Jennifer Plant Personnel have amazing customer service skills and overall great communication. Brock Group site supervisor Moses Johnson along with Lou has such poor management and believe they are a liability to this site, they can put many employees in danger with their way of managing things . Kayla Q and Jennifer resolved my issues with Brock in a timely manner and just very professional on Chevron Phillips Cedar Bayou’s part awesome representation 9500 East Fwy”
“Great bank so far I just got it I been trying to get a actually Bank account for the last 4 months and I seen it via a add in the process of looking up banks and I just gave it a try being that it was in Texas and it was a smooth sign up and once I was approved I went in made a deposit and received my card in that same process,They actually physical bank is very warming clean and it's refrements to drink while waiting either soda or coffee and there are blow pops...”
“Love woodfoest bank but this branch is trash. Manager is the only problem I've had a few times. Forces you to use machine instead of just helping me. My customers are always different and machine takes a week to clear. Her attitude is just as bad to boot. If you need to deposit a check, steer clear. EDIT: the head manager reached out to me and had a good talk with me after I left the review and assured me this would not happen again as she will handle with this employee. Very professional and gave me her personal number if anything like this were to happen again there.”
“Customer service and professionalism was amazing. Out of all the locations I have been with this bank since 2013 they are the best. They took time to help, understand and fix a very stressful situation another location caused. I don't remember names very well but for the ladies that was working 06/01/2021 there isn't enough stars on here to rate your service.”
“I walked in for assistance to add a High School account for my son and was immediately greeted and helped by Andrea (Ashley). She was so sweet and helpful, walked us through the process easily, and offered the best customer experience I've had in a long time. We saved her card and will make a special trip just to see her for any of our future banking needs. Andrea, if you see this, we appreciate you so much! Thank you for all your help yesterday!”
“Me and my sister’s and my girlfriend all have are first credit card with them. 10/10 customer service recommended for anyone that is trying to start building there credit. And you get a gas discount at Bucces”
“Customer service and hours have always been decent for this branch.If I still lived in the region, I would certainly bank here.Every experience that I have had with them has been positive, especially with the drive-thru staff.”
“This is one of the largest and most reliable banking institutions in the United States of America, it has bilingual people (Spanish-English) who strive to provide excellent treatment.Throughout its existence and impressive growth, it has held the position of being the second largest provider of multinational banking and financial services in North America, the 5 most important company (by assets) in the country of the stars and stripes; The purchase of Merrill Lynch reportedly positioned Bank of America as one of the world's leading companies; with the owner of one of the largest banks in China, the Construction Bank with about 10%.Like any large company (it has more than 250,000 employees and a presence in more than 40 countries) it has been subjected to great pressures, controversies, accusations and fines related to its omnipresent power.However, it has maintained the trust of the North American public, of which it is 80% their preferred bank.F. Bank of America /Wiki / personal notes.”
“I've been coming here for the last 7 years and the service has always been great. The staff is always friendly and welcoming. I'm usually in and out in just a few minutes. Great Bank.”
“I walked in to change my name on my account after getting married, and it was so easy! The manager was training a new employee, and I was still in and out quickly.”
“Needed help with a loved ones account. I was feeling discouraged after talking to the teller who was not listening to our problem but was extremely PLEASED after working with a banker. Tierra was extremely professional and helpful and was able to get everything squared away for us. Not sure if we just got lucky as I personally do not bank with WF but we had a pleasant experience with Tierra. Thank you!!!”
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“Our Company has been with Woodforest National Bank for many years. The service is always Perfect from the moment you step into there bank to the moment you leave. The Bank Manager Connie is exceptional at her job. She takes pride in her customer service and goes the extra mile to insure top Service in all aspects. You build a business around people that take pride in there job like Connie does. Thankyou”