-
October 2023 by Miguel Galan
Very impressive treatment from the collision manager in response of my concern, happy that he understands why I was there for and also very willfully ready to take care of my concern due to the warranty of the final product.....Happy with the way he assists me...Services: Painting
-
September 2023 by Cheyenne Lewis
I can not give enough words to describe how wonderful the people up here are. They went above and beyond to make things right with my son's car. I would give them 10 stars if I could. The girls up front were efficient and a huge thank you to Josselyn for keeping in touch with me and doing others jobs that you shouldn't have had to do, but did it to male it faster to get my son's car back home. Thanks to each and everyone that helped me and my son. Yall rock!!
-
September 2023 by Jose Garcia
Was not happy at all with the service given to me. Took my car. Told him I still had a problem with it. I felt the alignment wrong and after a couple of weeks sure enough a tie rod broke on the car and luckily my wife was not injured in the occurrence. But if she would have been on a freeway or something it could have been a lot worse. Not happy at all with their service
-
August 2023 by Fidel Gutierrez
Community Collision is by far the best collision center I ever had been. The customer services is outstanding and impeccable. We had a rental during the process and was almost new.With no doubt I will recommend Community Collision for your business.
-
August 2023 by amelia mcclure
ABSOLUTELY DO NOT TAKE YOUR VEHICLE HERE!! I took my Cadillac in with a busted sunroof and windshield damage from a rock truck. After a month of having my car i got it back and immediately noticed my 1 yr old battery was messed up and had to replace it! There were dirt markings all over the inside ceiling of my car and huge water stains all over the material re-tracker to my sunroof as though it was left outside in the rain! The whole passenger side of my car had bad over spray from paint! My inside dash areas had paint over spray! My touch screen console wouldn't work right from the over spray! I was missing a molding piece on my hood! The re-tracker to my sunroof was torn/frayed! The sunroof itself wouldn't work properly! And because they kept my car for more than the 30 days that my insur. rental covered, I ended up having to pay $105 out of pocket for my rental!!! I spoke with the manager (Jim) about all my issues and showed him pictures and he claimed they would order the missing molding piece to my hood and they would get me a rental and fix all the issues. I never heard back from them.... After waiting almost a whole month for them to call me to take my car back in, I finally called them and asked to have the molding piece put on. I scrubbed and washed the inside of my car myself to take out the stains and dirt marks on my ceiling. When i got there that same manager (Jim) not once tried to address my issues or ask me anything knowing exactly who i was and why i was there, he had a worker go out and slap on the molding piece and left me standing there. The molding piece later fell off and we had to fix it ourselves. I still have paint over spray in and out of my Cadillac and i don't even try to open my sun roof because it's messed up! This place is NOT customer friendly nor do they care about quality work!!! They don't know anything about caring for customers but they sure billed my insurance a nice sized bill on my claim!! The work is cheap! Do yourself a favor and visit one of the many other established collision businesses in Baytown!!!
-
August 2023 by Jorge Guerra
Jim Arnold with Community Collision went above and beyond to make sure I was happy with the results. He is truly a company man . He knows how to bring in customers and how to keep them . The Body shop guys did a Beautiful job with the paint job. I would not hesitate to recommend Community Collision to friends, family or anyone in need of quality work. If you are in need of paint or body work come see these folks.I am so pleased to know that there are still people in this world who posses great work ethic. These folks at Community Collision do what it takes to get it done right! Great job Community Collision!Service: Painting
-
July 2023 by Gil Guzman
I recently had the pleasure of bringing my beloved K5 to Community Collision for some much-needed repairs, and I must say that the experience exceeded my expectations in every way.They took the time to listen attentively to my concerns and thoroughly assessed the damage on my K5. Their knowledge and experience in handling vehicle repairs were evident, which put my mind at ease.The repair work performed on my K5 was nothing short of exceptional. The team at Community Collision went above and beyond to ensure that every aspect of the repair was carried out with precision and care. They left no stone unturned in restoring my vehicle to its former glory.The staff kept me informed throughout each stage of the repair, providing updates and answering all of my questions promptly.I wholeheartedly recommend Community Collision for any vehicle repair needs. They provide exceptional service, outstanding craftsmanship, and a customer-centric approach that sets them apart from the competition. My experience with them for my K5 repair was simply outstanding, and I would trust them with my vehicle without hesitation in the future. Thank you, Community Collision, for a job well done!
-
June 2023 by Frank Favorito
Great place. Professional and equipped.
-
June 2023 by Kevin Pruett
Marcos fantastic service
-
April 2023 by Ismael Granados
They need to do better Quality Control before giving the car back to you. I did a quick inspection where they fixed it and noticed the plastic screw was loose. On top of that, the paint was scratched. I had to come back another day so they can fix the issues.
-
April 2023 by Steve Johnson
Had a great experience with Josselyn. Had some tornado damages on my truck. They did a great job repairing and painting.
-
December 2022 by Shane Doby
Very nice people. Unfortunately our vehicle totalled
-
December 2022 by Chris Matamoros
Went to this place on a whim needing an estimate after running over a deer. Marcos Garza went out of his way to assist me knowing I was on a time crunch. Glad there are still places that will go the extra mile even for a new customer. Four stars Marcos!!
-
September 2022 by Lesley Perez
My parents had their truck fixed there and they left the inside of the truck very dirty. They kept taking forever to fix the truck and they never once called to give us an update. Every time I called they told me it was going to be ready the next day and it was never ready. When we finally went to pick up the truck one of their employees had damaged the front of the truck. And some of our stuff was missing from the inside of the truck, the only thing we got back was the charger that they had “borrowed” not stolen.Never again are we doing business with them.Very irresponsible and unprofessional personal.
-
August 2022 by Kathy Hall
Joselyn keeps me informed of all my concerns. She, in my opinion, is an awesome customer service person.She even ran my car through their car wash.
