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June 2024 by Nicole Willis
I walked in for assistance to add a High School account for my son and was immediately greeted and helped by Andrea (Ashley). She was so sweet and helpful, walked us through the process easily, and offered the best customer experience I've had in a long time. We saved her card and will make a special trip just to see her for any of our future banking needs. Andrea, if you see this, we appreciate you so much! Thank you for all your help yesterday!
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May 2024 by Nancy Lee
Highly recommend Kevin Romo, he was extremely attentive, informed us of different credit cards benefits & answered all our questions.
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March 2024 by Fred Martinez
Atm is out most of the time no cash or can't make deposit ls the whole chase bank seems like less atms
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July 2023 by jaime galindo
Courtesy and helpful
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May 2023 by bigkuntry97
They took all my money the. Shut down the account don't us them If you don't wanna be rob
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March 2023 by Man Cont
THE WORST BANK I HAVE EVER HAD!!!. This is the third time this has happened to me, when I go to make a deposit at an ATM the money is never available and it takes up to 2 days for it to be in my account, besides the drive true ATMs never work and there is always a long line to make any transaction in the bank. And the same thing happens in all the Baytown branches and some that I have visited in Houston. All the staff that work at the bank are very friendly and they serve you quickly, but the bank is not the same as before.
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March 2023 by Hilda De Leon
The ATMs are ALWAYSSS OUT OF ORDER it is very hard for us to deposit and withdrawl money from this bank when the bank is closed we chose this bank because it was the closest to home but for the past month we have been having so many issues with these ATMS inside and out
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March 2023 by Daniel Ramos
ATM inside and outside will not work most of the time.
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February 2023 by Juanis Renteria
ATMs always broken...!!! i hate it all the time is the same issue...
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February 2023 by Tony Mahaffey
Today, I went to use the ATM located inside, next to the teller windows. After a great deal of time, that machine told me it could not dispense cash. So, I stepped over to the teller to verify that my account had not shown a withdrawal. She was busy with some machine and asked to wait. She took too long, so I left. I drove around to the drive thru ATM and only 1 of the 2 machines were 'turned on' and that 1 machine was not able to dispense cash. All of this was very frustrating.This location has gone downhill. Only thing I can figure is this location has a new manager. Freaking terrible.
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February 2023 by Brittany Moore
Y'all need to get it together and fix your ATMS
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August 2022 by Judy L.
Yesterday I had a ridiculous experience at the Chase Bank on Garth and today I had the most awesome one! Armando Alaniz was so friendly and personable, professional and efficient. he made the process so easy. I highly recommend him if you need any kind of help with banking.
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August 2022 by Andrew “Android” Smart
I just love Chase Bank and I can't wait until they take Google Google pay
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May 2022 by Gleb Vetrov
Both drive thru atms have been removed. And it's been months without a replacement
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February 2022 by ME Tur
The second atm in the drive thru has been broken for at least 6 months. I don’t understand why it still hasn’t been fixed????Edit February 2022: today I went to get cash and there are NO ATMS AT ALL!!!! Did they get robbed??? No explanation!
