November 2023 by Tony N.
Went shop here and got charged $315 but the the receipt never printed and then the night manager suggested us to redo the transaction on different register and stated that if other transaction were charged on our bank account then they will refund it back but they never did. Came back several times spoke to store manager and he said he took care of it and requested Corporate to refund our money but it's been 2 weeks now nothing happens. We've tried contact the store manager many times but could never get him responses ..so what now, ..they took our money with false transaction and not giving it back ..that totally wrong..Burlington cannot takes people's money and not giving it back when the transaction never happened..very bad..people need to be careful shopping here at Burlington in Baytown TX