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February 2024 by Ryan Noddy
Matty was very knowledgeable and helpful.
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February 2024 by Adam Lopez
Picked up a tv. Service was quick and easy process.
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January 2024 by ROBERT ORPHE
Surprisingly decent. No hassle. No fuss
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January 2024 by Fernando Amilpa Trujillo
A chain of stores that since its origin have remained at the forefront of technological innovations, which now include everything from large HD monitors, Augmented Reality, personal computers, and complete and sophisticated indoor/outdoor video surveillance systems to products such as dryers, refrigerators and appliances with the most recent “online” innovations.Founded with the suggestive name of a great movie, in which Julie Andrews acts: “The Saund of Music”,In 1966, Sound of Music, a business specializing in audio, opened in Saint Paul, Minnesota.In 1979 they were the first to sell laserdiscs.During the months of strong wind currents in 1981, a tornado devastated one of their stores... their philosophy of transforming bad things into positive things began, so every year they launched a campaign to commemorate that incident with “The Great Tonado Sale”.1983.- Its commercial name changed to Best Buy1997 There you can get Software & hardware DVDIn 2000 the iconic cassettes disappeared from all its stores. Analog will give way to digital.By 2001 they went international and bought a Canadian store with a movie name: Future Shop!In 2002 they bought another store with the original name “Geek Squad.”For 2007 “I only sell Digital equipment”! The company arrives in China.In 2008 they arrived in Mexico and entered theMusical instrument business.By 2020 Its owners have large capital; They close their physical stores in Mexico and in many other parts. They bet on the “on-line” marketF. History of Best Buy / wiki / personal notes.(The photographs and videos presented here were taken by the person writing this)
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January 2024 by Carlos Martinez
Great deals online
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January 2024 by braulio olivares
I’ve been a Best Buy customer for years and this Best Buy in Baytown is the worst off all and I’ve even thinking about closing my Best Buy account and hope whoever is on management on this Best Buy in Baytown give me a call and fix my issue because none of their employees knows what they are doing at allBough a bunch of stuff on thanksgivingA fridge air pods stove tv washer and dryer I spent $3,500 totalWell all my stuff was supposed to be delivered right after thanksgivingI got everything delivered but the fridge and was told it was supposed to be delivered next weekI waited and waited and my fridge never was deliveredI get a phone call saying that the fridge is waiting to be delivered but need to pay for it because someone cancel the order I need to pay for need when it was already paid showing on my Best Buy accountWell I go by the store pay for it again and the guy tells me that the fridge is on back order when someone called me couple days before and told me the fridge was in the warehouse waiting for meOk I told him I wait for it he told me by Friday or next week and it was SundayI waited for Friday and no one called me and my fridge was never deliveredI call Sunday and no one knew anything about my fridgeI waited for another week Saturday I called again and whoever answer me told me the order was there but she didn’t know where my fridge wasI was on hold for like 30 minutes and she was never able to figure out where my fridge was at allI got tired and I told her cancel my order and she sent me an email confirming my cancellationA week later I receive the Best Buy card charging me for everything including the fridgeWhat is going on with this Best BuyDoes anyone that works there knows anything was going onI hope management call me and fix the issue
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January 2024 by Jesse MTZ
Always helpful... products I've wanted have always been in stock...
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January 2024 by Natalie Ferrer
I have been trying to get in communication with someone that can help my case since September for a laptop I never received and yet they expect me to pay for. They have gave me no solutions besides telling me to contact law enforcement which makes no sense because what is the law enforcement going to do if nothing has been stolen since I have not received anything. They do not want to be held responsible and just have me going in circles and I always end up with the same answer. I’m to the point where I just decided to write bad reviews for every Best Buy hoping this will catch their attention and provide me a solution or some information. It is absurd they expect to pay over a thousand dollars and yet they refuse to even allow me to speak to someone higher than customer service. I have opened cases which they repeatedly stated they would update me through email and I have yet to receive an email. They have the correct email. I’ve checked my spam and it is not even there. They do not even care enough to update me - worst service I have received so this will be one of many bad reviews.
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January 2024 by Lance J
8:41 pm 12-18. Asked 2 employees in front of store to unlock case with m.2 2tb ssd. I waited over 30 minutes and Noone helped. The guy working the computer section was constantly with a customer but as soon as he wasn't he opened the case for me. Noone could help him??
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January 2024 by Lizeth Lorain
Helpful
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January 2024 by Chris McDaniel
I buy a lot of stuff from here. Definitely my first go-to
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January 2024 by Carol Cook
Ganelle and Carlos in the Mobile Department went above and beyond to figure out a problem on my phone. They were kind, patient, and very knowledgeable. They get a 5 star in my book. Thank you both very much.
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January 2024 by Fia X
Service was fast and helpful
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December 2023 by John Lambert
yo fix your freaking dial directory. There's absolutely no way to call the store directly to ask a 3 second question. Absolutely garbage.
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December 2023 by Jon D. Smith
Popped through this location about a week ago to buy a 65” television for a customer. Located product on my own, no assistance was around. Went to the front to ask for assistance to purchase, nice gentleman said he’d call someone.Went back, waited a reasonable amount of time.Said thank you again as I passed the front door guy.“No one came?”“No that’s OK. There’s another store along my path back home.”Store was not busy at the time, employees meandering around.
