“In the wake of a collision with a deer on highway 457, I found myself in need of a tow for my vehicle.
Jackson Services provided timely professional communication, service and support for my needs. The charge for their services was reasonable.
The operator was professional, and did an exceptional job without causing any further damage or delays.
I have Jackson Services saved in my phone should I ever find myself in need of their services. Jackson doesn’t set the bar for wrecker and tow service in Bay City. They are the bar.”
“I called and got an appointment to put a trailer hitch on my Grand Cherokee L 4x4 and was given an appointment. I was late due to not having my ride back home but went anyway. I was going to ask for a new appointment but they were so accommodating they put two mechanics on installing the hitch so that I wouldn't have to make another round trip from Matagorda to Bay City and back. Great customer service.”
“So after spending $1100 at a dishonest repair shop in Tampa, my daughters 2012 Jeep Patriot had the same issues, revving ok in park and neutral but almost dying when put into gear. Was told it needed transmission service for $300 and a new throttle body for $800. Having some faith, I okayed the repairs, made payment over the phone via my credit card and hoped for the best.My daughter picked up the car and it was the same. I then drove to Tampa, rented a uhaul and brought the car to Kelly and Bob at Coastal Automotive. They are fair, honest and have never to my knowledge mislead anyone! If they don't know the issue, they admit that and ask how you's like to move forward.They diagnosed my daughters car as having several faulty electronic transmission sensors. And although they don't make these kinds of repairs there, Kelly took the time to look up transmission repair shops and found an AAmco transmission repair shop in Vencie, gave me the contact info, advised me on what to tell them after diagnosing the issue, and best of all, charged me a very fair price for all their time and effort.Sad to say they are dying breed in the automotive repair world when everyone seems to be a parts changer rather than a diagnostic tech.I highly highly recommend you go see Kelly and Bob if you have any, and I mean any kind of automotive issue! I would give them 10 starts if I could...:-) get it...starts...not stars...lolService: Transmission”