-
August 2024 by Jane Markham
Friendly, helpful, busy
-
July 2024 by Maze
Horrible customer service! The store needs more than one employee to run the store. I rather take my business to a corporation like HEB who doesn’t cut employees to such an extreme that I get zero customer service
-
June 2024 by Coty Dudley
Been a customer for years and have never been treated so poorly. Told to come pick meds up, wait in line and Barb a traveling Pharmacist was so rude. Basically made me feel like a drug addict because it was 2 days early. I guess I have to wait till I'm completely out to pick up meds. It was a new prescription to, I guess she know better than the doctor. What a piece of work, give a cranking old witch a little power over someone and look how they act. Hope she goes home to her 20 cats and is happy.
-
June 2024 by Jeremy Wallace
So I go by yesterday to get prescription. Would not let me get it because it wasn't due until today (memorial day). You would think someone would have told me pharmacy would not be open. But no! No signs saying they would be closed. WHY is pharmacy closed, but store is open? Why do the OVERPAID PHARMACIST get the holiday off, but the HARD WORKING employees up front don't. All pharmacist does is count pills and put them in bottles. Anyone can do that!
-
June 2024 by Frans J. Hakkesteeg (Dutchy-in-Texas)
Fast and friendly service
-
May 2024 by Honey Badger
Waits are always an issue here due to staffing. I don't know why corporate doesn't see that this needs to be a larger location with larger headcount to handle how busy this location is
-
April 2024 by Drew D
Customer service at pharmacy is terrible. Dropped off prescription then got a notification later that my cough medicine was not covered by my insurance and would cost about $60. Next I was notified my meds were ready, when I got there I was waiting and waiting. As I am waiting and the lady is ringing up the meds I press the button to speak with the lady, the lady presses the button says “yes,” I then ask for a break down of the cost of the meds after which she then, without responding, releases the talk button and goes back to what she is doing. After some time the lady then pushes the button and says my cost is $380 for 3 antibiotic prescriptions and a cough medicine. I asked if they had my insurance after which the lady, without responding again, releases the button and walks away. The lady then comes back after a short time and says they do not have my insurance on file, so then what was the earlier notification. I give the lady my insurance information and the lady takes it and walks away no response or anything.
I am then left waiting and waiting, which by this time people are complaining behind me in line. The lady then comes back and tells me my new total is $86. I say thats fine and try to hand the lady my card, however, the lady, without responding, releases the button and goes back to messing with the meds again scanning them again. As I am waiting and waiting and waiting and waiting with my card sitting there on the drawer I think to myself forget this. I then signal for the lady who then presses the talk button after which I tell her to just cancel everything and give me my prescription paperwork back, she then, without responding, releases the button and goes to speak with another co-worker. The co-worker comes back and says I would need to wait an hour, I said wait an hour for my prescription paperwork, no I need it now. This lady then, without responding, releases the talk button and walks away returning after a short time handing me my paperwork.
I then went to HEB where the lady was sweet and informed me of what was needed and how long it would take. I don’t mind waiting but the customer service was terrible at this Walgreens Pharmacy. Every time I asked a question the person would not respond and would just release the talk button. Also I had been going to this Walgreens for years and for some reason they never have my insurance on file. However, in the past a good pharmacy tech would ask me after looking at the cost if I had insurance on file with them, this tech did not do that good thing I asked. I wonder how many people are paying full price out of pocket for meds because this pharmacy doesn’t have their stuff together?
-
April 2024 by Bill Perry
Always a long wait for Rx.
-
April 2024 by Jonathan Guzman
This pharmacy is horrific always with excuses. They told me at 2:30 pm today that it was going to be ready by 4:30 pm. It's now 7:42 and it's not ready waited for an hour. I don't understand how you close the pharmacy for an 1hr lunch break horrible
-
March 2024 by Jake Whitman
This Walgreens is clean and well stocked. And the staff is all very friendly and professional.
-
February 2024 by Mitchell Goldstein
Rx pickup spot
-
November 2023 by Skylar Dean
Drive thru closed. Counter is the slowest I have ever seen. Yesterday at 5 pm there were 20 people in line.
-
October 2023 by Brett Daniell
Wasn't allowed to make a second deposit to my chime account due to belligerant old woman who was adamant I was only allowed one transaction even though my daily limit is 1000. This caused me to have to find a different store, drive all the way to it, then pay a fee to make my second deposit. All because a rude old power tripping cashier thought she knew best when it came to store policy.
-
September 2023 by Justin Dunlap
Showed up to pick up a prescription was told they are closing for lunch. Customer service sucks here need to do better.
-
September 2023 by Cris&Ed
After three test done at other locations , resulting in negative with COVID this place seems to love handing out fake positive. This seems like a bit of lawsuit heading your way.
