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June 2025 by Jodi Smith
After spending decades with a large competing cellular company, I finally made the switch to Verizon. Kyle, based in Bastrop, showcased exceptional listening skills and provided clear, customer-centric responses to my queries. His sales approach was refreshingly low-pressure, which I appreciated as a seasoned sales professional. Kyle consistently demonstrated a friendly, professional demeanor and was an enjoyable conversationalist. As a newcomer to the area, I also valued his insider knowledge and recommendations for local attractions. As someone who rarely writes reviews, I felt compelled to recognize the outstanding service Kyle provided, as well as the exceptional value and user experience offered by Verizon.
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May 2025 by Joel Garza
Went to upgrade my phone,my battery wasn't charging correctly and I was eligible for a upgrade anyway and Alonso jaimes-rodriguez helped me get a phone and set up everything and transferred all my existing apps with no major issues very knowledgeable in all the tech questions you have he will help you get a new phone quick!!!!!
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April 2025 by David Broyles
Customer service on the phone could not help me, but Robert was able to get my phone activated in short time. Very helpful staff that saved me switching to AT&T!
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April 2025 by Mary Haltom
The boys at Verizon were fun and very helpful and gave me a lot of recommendations to eat at!
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April 2025 by Elizabeth Townsend
Never got a phone faster in my life and got 830 off my broken phone which is amazing! Talk to Rob
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April 2025 by Kay Potter
Rob was so helpful with my transaction and got me a new phone for basically nothing! Definitely recommend him if he's available
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April 2025 by Merrit Holmes
The store smelled like urine and sweat. I attempted to activate a new phone three times but was unsuccessful.
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February 2025 by Jesse James
Mr. Hyde did an excellent job
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January 2025 by Christian Mendoza
Spencer helped us with some tech support issues and showed us what promotions we had available on our account great work!!!!
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July 2024 by M Dawn
If I could give a zero, I would. After two bad experiences at this store with two different employees, I will never go into another Verizon store as long as I'm using Verizon. I will just go straight to customer service ONLINE to make sure I'm not getting swindled just so some sales rep gets commission. One of their sales reps (not going to name names) lied about a promo, I got my service activated and had to call customer service to get my bill and account fixed. He almost caused a $30 increase month over month in my bill due to his negligence and desire to line his pockets. NEVER again.
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June 2024 by Megan Osborne
Robert gave us such a great experience! He's nice, funny, knowledgeable, and gave us great deals! Ask for him!!!
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June 2024 by Antonio Venes Gonzalez Craig (#Tonyvg2013)
Absolutely ? reasonably very informative to the credit to the Associates ? I can't wait to get the same old stylus on the accessibility features for my disabilities and other learning imperaments.
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May 2024 by Larry Drennan
Had to pay my bill in person and was accommodated without a hiccup.
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May 2024 by Raven Stillwell
Kyle was very helpful, thank you so much!
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May 2024 by Robert Cherry
Had a wonderful experience overall. 10/10
Jeff Cohen helped me and my fiance. Very informative, experienced, polite, and friendly person
Got everything we wanted and more. 2 new iphones an ipad and hotspot for home internet! Been on prepaid for 5 years never knew the deals . Even moved over my gf from ATT!
