-
July 2024 by Taunia Matthews
Jesse Scott was the best! Fast, friendly and efficient! My windshield looks great!! I AM NEVER GOING ANYWHERE ELSE!!
-
March 2024 by Bridgette Placek
Professional, respectful, reasonably priced, and efficient. What more could you ask for!
-
February 2024 by nathan hoelzel
Came in today was able to get a piece of glass cut to size very quickly
-
November 2023 by Morgann G.
Great customer service. They give discounts to return customers. Call for an appointment. I had an emergency that made me late to my appointment. They still worked me in and I was so appreciative. They always do good work.
-
September 2023 by Alissa Brock
Horrible customer service.
-
September 2023 by Devin Brock
Absolute horrible customer service.
-
September 2023 by Ali Ebadat
Friendly staff with great quick and clean service
-
August 2023 by Liz C.
I needed the rear sliding glass on my truck replaced before the weekend and found RMK Glass on google. They got me taken care of in a timely manner and did a great job. The customer service was amazing! I will definitely return and refer them to everyone.
-
July 2023 by D H.
I came here for a windshield chip repair (for a chip that happened this morning, worried about the heat making it get worse), I was able to get in right away. The repair was completed quickly, the staff were super friendly and helpful, and the price was great. No complaints and I will definitely be back if I have anymore chips (which seems to be inevitable thanks to the amount of driving I do on the toll road). 10/10
-
July 2023 by Steven Schultz
Contacted RMK Glass and Mirror to replace a window. They scheduled a time to come out and measure it, they were on time and provided us a time when the new window pane should be ready to install.Jesse and Zach came to install the new window, they were very professional and polite. They answered some follow up questions we had and did a great job. I would definitely recommend RMK for your glass needs.
-
July 2023 by Jarrad Michna
Very helpful when I needed replacement glass for home window. New glass looks great and matches existing (15+ year old) window glass perfectly.
-
June 2023 by Terry Breeden
Great service. Very friendly and professional team. Good price for work done.
-
February 2023 by James Holland
Have brought 2 automobiles to this establishment. Always with excellent results, thanks RMK.
-
January 2023 by Thierry d.
We used this local business for our 2021 Kia's windshield replacement. That part was fine. Though, when they scheduled me in the middle of December right at the time Bastrop got this severe cold weather front coming through, I should have read the signs better than that. I knew that glues and sealants do not work and should never be used in cold weather conditions, so I rescheduled for a later time when the climate was more suitable for such an operation. I called, talked to mrs. Carole, quite a few times actually, an finally brought the car for its windshield replacement. Work was done. Came back later that day to get the car back. Paid my deductible,and got the keys. At that time, when all was finished, mrs Carole proceeds to tell me: "Oh, by the way, we do not do the recalibration of the electronics system (found between the windshield and rear view mirror). But our technician is usually pretty good at realigning those things himself. But, if you have any issue with the system, I will give you a couple of names and numbers of locations that do the recalibration." Of course, that's in Austin, not in Bastrop. So, for the next week of so, all bells and warnings go off in the car. Nothing is working as expected. I call places in Austin and am told the following, "the recalibration cannot be done properly and takes much longer and will cost you $500 in labor." This is because, before the windshield is removed, the system on the windshield must be measured out by computer, then windshield is replaced, then the recalibration is done using the previously stored figures. In the end, I had Safelite come to my house, do the recalibration and insurance paid for it. Thank god. If you have a vehicle with all the new technology such as lane departure warnings, automatic headlight/high beam on/off, etc, make sure you use a service that does everything in house and DON'T USE RMK GLASS.
-
January 2023 by G E
A rock from a dump truck hit my windshield and I wanted to get it fixed before it spread. I called several places that didn't answer the phone. RMK answered and were very professional and fixed the chip. They explained the steps to fix it. All staff was nice and the young man doing the work made me feel like I made the right choice. Great work.
