“I want to specifically note this rating for Misty and Adriana at Bastrop USPS. They are who you want helping you with your very sensitive deliveries. I had a live animal shipment coming that got “mis-shipped” by a different Texas facility - not Bastrop’s fault. But when Adriana actually looked into the tracking information and noticed this, she immediately reached out to Misty to see if anything could be done or found out. She didn’t just brush it off and say they’re not here. She cared. Misty tried to contact the other location for me and sent an email to them to try to at least provide water for the animals when her phone attempts failed, knowing their arrival was delayed. She helped more than once with updating on tracking information I could not see on my end. They did finally arrive and by miracle, alive - they called me immediately before the sun rose to tell me they were in and I could come get them. They understood time was very important at this point. Bastrop is fortunate to have these two at their office.Aside from this, our local delivery person comes as expected daily and everything I see that should reach us on my informed delivery is in my mail box as it should be.”
Post Offices
“I want to specifically note this rating for Misty and Adriana at Bastrop USPS. They are who you want helping you with your very sensitive deliveries. I had a live animal shipment coming that got “mis-shipped” by a different Texas facility - not Bastrop’s fault. But when Adriana actually looked into the tracking information and noticed this, she immediately reached out to Misty to see if anything could be done or found out. She didn’t just brush it off and say they’re not here. She cared. Misty tried to contact the other location for me and sent an email to them to try to at least provide water for the animals when her phone attempts failed, knowing their arrival was delayed. She helped more than once with updating on tracking information I could not see on my end. They did finally arrive and by miracle, alive - they called me immediately before the sun rose to tell me they were in and I could come get them. They understood time was very important at this point. Bastrop is fortunate to have these two at their office.Aside from this, our local delivery person comes as expected daily and everything I see that should reach us on my informed delivery is in my mail box as it should be.”