-
October 2024 by Texas Tile Works
Best tow service in town!
-
October 2024 by Guillermo Salazar
Need help looking for a vehicle at this location. Good luck because they do not want to help. A simple Yes or No answer would have been fine. Not " you are wasting our time"
-
October 2024 by Ana Garza
Terrible customer service. They do not know how to communicate respectfully. Overall, terrible company.
-
October 2024 by D Anne Turner
Great service very experienced driver Ron!
-
October 2024 by Al Kd
The worst customer service ever!!!! Never do business with them!
-
October 2024 by Sebastian Bautista
Great service, Ron helped me out a lot when it came to towing my rv, really appreciate everything he did!
-
October 2024 by Derryck Hedley
Best towing company in Bastrop! Fast, friendly and reliable!!
-
October 2024 by Hikari Wyatt
Horrible!!!
-
October 2024 by Alex Wyatt
I recently had the misfortune of dealing with Lonestar Towing & Recovery in Bastrop, and I feel compelled to warn others about their abysmal customer service and unprofessional conduct.
From the moment I called, I was met with rudeness and indifference. My questions were answered with curt replies and impatience. When the tow truck arrived, the driver's behavior was even more appalling. He was disrespectful and condescending, making me feel belittled and uncomfortable.
I understand that towing can be a stressful situation, but there's no excuse for treating customers with such disdain. Lonestar Towing & Recovery clearly lacks basic customer service skills and respect for individuals.
I strongly advise anyone in need of towing services in Bastrop to look elsewhere. There are plenty of reputable companies that will treat you with the courtesy and professionalism you deserve. Don't make the same mistake I did – avoid Lonestar Towing & Recovery at all costs!
-
October 2024 by Alexander Wyatt
Absolutely the worst towing experience I've ever had. Lonestar Towing was not only unprofessional but also downright rude. They showed up hours late, damaged my car during the tow, and then overcharged me for their shoddy service. I would strongly advise anyone to avoid this company at all costs. There are plenty of other reputable towing services out there who will actually value your business and treat your vehicle with respect.
-
October 2024 by Xenia Villa
Affordable and responsible.
The driver Ron was amazing and communicated well with us.
And prices are really affordable
-
September 2024 by Ray Mix
I called up for an emergency tire change I got a flat and got stranded in a.Gas station a hundred miles away from home, call asking for some service’s for a spare tire change Driver was very rude and hateful on the phone with me he hung up on my face , do not recommend at all ????
-
September 2024 by Demond Howard
Bob took care of my family when i was at work! I greatly appreciate the courtesy and speed he provided. Thank you
-
August 2024 by Marcia Thompson
He was nice and all. But it was very expensive 91 dollars, to unlock truck.
-
August 2024 by Michael Burnett
A good place to call for your towing needs
