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“McCoys was around before Home Depot, and Lowes where even a twinkle in your father's eye. Their straight forward inventory means that even on a Saturday you can still make it in and out without much hassle. You want find yourself standing in long lines or navigating isles of window treatments and home decor. Ain't nuthin fancy here, just building supplies, no nonsense service , and a well stocked outdoor lumber yard. This is the place to go for lower prices on fencing, lumber, ranch materials etc.”
“I called en-route to ensure baling wire was in stock on arrival, however learned it was not. Reegan called other stores within reasonable driving distance and located what needed. Her time and effort saved driving to the wrong destination.”
“It is difficult to get help in asking for something and then when you do they usually have to find someone else to help. But they are usually stocked well and you can find what you need.”
“Bought my sister a Home Depot gift card along w/gift, mailed it but it never arrived so today I was trying to get my receipt for the gift card to present it to the USPS for the insurance protection. I spent an inordinate amount of time on hold, spoke to 3 people was told what I wanted I'd have to do in person & I was to call a different number to see if someone (THIEF) had cashed it. The automated system for that was horrendous! Finally, I called back to the store's # and this time got BECCA CARRASCO. Bastrop's Home Depot needs to CLONE her. She was beyond AWESOME! Nothing was a problem for her, she immediately found what was needed, took a screen shot and emailed me what I needed saving me not only gas but unnecessary stress having to go to the store in person. More importantly, SHE was able to tell me no one (thief) had cashed the gift card. Home Depot, you need to give Becca Carrasco A RAISE for being such a wonderfully EFFICIENT, super friendly employee!! It took her about 7 minutes to do what I'd just spent an hour on the phone being told by others, I'd have to do in person. Thank you, Becca!”
“The other “home” place ignored me because I was a different race and color. Lowe’s was quick to offer service and were friendly, helpful and cared about me. Exceptional customer service by Doug in the cabinets department!”
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“They have a lot of stuff at reasonable prices compared to the dyi warehouses. The only thing i was looking for was a 90 ' plug in for an extension cord but they did not have that. It was the first time at this Bastrop location and it seems organized and clean will return to this lication.”