Freeway Insurance in Balch Springs, Texas offers affordable auto, motorcycle, commercial auto, homeowners, and renters insurance. The company compares quotes from different providers to ensure customers receive the cheapest rates, even for those with tickets, accidents, DUI, or needing an SR-22. Customers praise the friendly and helpful staff, especially Dawn Mitchell, who is known for her patience, clear explanations, positive attitude, and fast service. Many reviewers highlight her going above and beyond to assist with insurance needs. Another employee, Yonathan Hernandez, is also appreciated for quickly providing a significant discount and ensuring customer satisfaction. Customers can get free online quotes or visit the Balch Springs store for personalized service. Overall, Freeway Insurance is recognized for its great customer service, helpful staff, and ability to find low-cost insurance solutions for a variety of needs.
Dawn was amazing! She was quick and able to find me a very very very great quote :)
October 2025
Dawn mitchell was very nice and friendly... she was very patient and explained everything so clear... went above and beyond... overall great experience
October 2025
Dawn Mitchell was a great help fast and easy the process was just under 20 mins
