“The customer service is excellent, asking for Sanchez, I have my plumbing company, we have around 20 vehicles and we all take them with Sanchez. always has a solution”
“My 2014 Cascadia had a hood bracket separation. I gave them a call and Ivan Perez gave me a quote to repair it permanently.
He paid great attention to the details and kept me informed throughout the whole process. Thanks for the excellent customer service Ivan.
They repaired it the same day and got me back on the road quickly.
The work was performed expertly and at a very fair cost.
I’ll be using them again for any paint and body work repairs we need.”
7:30AM - 10PM
11901 Elam Rd, Balch Springs“Ref No. 577-140853-240712-1 07/12/2024 had to ask my neighbor for a boost; battery was not charged. I made it to AutoZone and Mr. Ramiro assisted me. He checked my battery gave me a print of results; battery dead. He gave me options on batteries in stock. I choose a battery and warranty according to me income. Kudos to Mr. Ramiro for his exceptional customer service!”
7:30AM - 10PM
11856 Elam Rd, Balch Springs“Had great service at this Oreillys!! Outstanding customer service, young scrawny kid named Mauricio went above and beyond. Will definitely be my go to for car parts”
“Ethan is awesome! Telephone etiquette was refreshing. Nowadays good customer service is so hard to come by. Not with this guy. Ethan listen to my concern and addressed in a very professional manner. He made my problem his problem. Together we solved the problem regarding my battery on my Mercedes s65 AMG. I told him I would be in the next day to pick and when I did he was at lunch. However is co-worker( Alex ) in the commercial department stepped right in his place and got me taken care of. It was a great experience and I truly felt like a valued customer! F.Mathis”
“I had the oil changed in the car , descent price I guess . But I have a suggestion : may be keep a couple of their riding carts in the auto care area , would be nice. Thank you”
“My insurance recommended me CARSTAR in Balch Springs. I had hail damage on my truck. I took it in to be repaired. The staff was professional especially the front desk the Hispanic lady. They kept me informed about my vehicle. The office is bilingual speaking. This picture was the hail damage it had.”