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July 2024 by Amanda Hinckley
Worst customer service I tell ya that much. Gunner wants to answer phone all rude and many times I repeated what vehicle I have and he turns around and says something totally different. And then wants to complain that having a lobby of customers and can't handle answering the phone. Well Gunner need to find a job somewhere else that suits him a little bit better ?
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July 2024 by Gay Ballew
I went in to get a light adapter for my pickup to haul a trailer; the employee looked for me and said they didn't have it, so I went to AutoZone and the employee there knew what I needed and it was the very one O'Reilly's had that I needed, and the O'Reilly's employee told me it was the wrong one.
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July 2024 by Vanessa Ketcham-tyson
Great staff and auto zone offers no military discount. Why
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July 2024 by Amanda King
I had to get a new battery in my car and the employees were helpful and quick at replacing it.
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May 2024 by Rony Espinoza
Excellent service, all the employees are very friendly.
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May 2024 by Todd Huckabee
So far so good with this orielys on FM 730 Azle. The only complaint I would have is sometimes theirs not enough employs to help customers out. That's it!!!
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March 2024 by LeeAnn Sarratt
By FAR THE WORST OREILLY I’ve been to!! If workers like EDDY, BILLY AND LADY IN FRONT.. yeah there attitude are NOT very welcoming! I’ve been here 3 time and today was far not the day. 2 times I guess but this cuts it! Definitely not going to this store anymore! NOT HELPFUL RUDE WORKERS! And they need to find a job they will suit them!
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March 2024 by Greg Hairgrove
They were able to read the engine code, but not able to reset it to clear the old codes.
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February 2024 by Matt Cook
Friendly staff, and can find the right part!
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February 2024 by Jake Parrish
There's one older gentleman who waits on me . Seems like he's owned an old diesel before anyway he always sends me back with the right parts
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February 2024 by mayra herrera
We were the only Mexicans in the store and we were also the first ones in line. I just wanted him to check my battery and he told me that the person that checks the batteries is outside. After that person came in, both of the workers decided to just help other customers instead of us, the people that were in front of the line. I’m so disappointed because I’ve been a customer of Oreillys for years. I don’t understand why they let people like that on customer service. I don’t want to be rude but don’t go to this Oreillys, this establishment really sucks
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February 2024 by Laura Draper
I want to start by saying how please I was with the manager at the Azle, Texas store for helping me. But I am quite upset with the young lady who only argued with me and refused to listen to me. James quickly made his way up front and very quickly helped me. She needs some lessons in simple kindness and basic customer service. She was completely wrong in her assessment of my request and didn’t even bother to stop and listen. She just leaned back crossed her arms and refused to listen to me. Which quickly got me upset. The older gentleman that was working there was trying to tell her I was right as well but again she refused to listen. I hope no other customers have to go through the rude disrespectful treatment I got from this young lady
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February 2024 by David Beckman
Had what I needed, reasonably priced, friendly staff.
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January 2024 by Miguel Ramirez
They have always taken good care of me until today when they made me go to Lake Worth, for something that I don't even know, he took the time to look it up on the computer, he just looked at me and said there isn't any, I waited a while in line for nothing, I knew that If they had them, why ask them at the other store,
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January 2024 by Ernest Miller
Sold me used parts that didn't work
