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May 2024 by Tia Burgess
I was helped by Ash today. He was incredibly kind, patient and helpful. He made my experience painless, and because of him, I will always come to this store when I need to visit Metro.
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May 2024 by Joys Gems
If you live in or around Spring town TX... You have service until around 6pm on weekdays, but forget it if you need or want service on weekends.! So disappointed!!!
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March 2024 by Sherry Starkey
Best customer service in town.
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March 2024 by Rick Parker
I came to buy home Internet. Sajid helped me set up the device and answered all my questions. Highly recommend
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March 2024 by Marvin Wiggins
Best experience. Sajid did an amazing job
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February 2024 by Chell Madewell
I went in there the yesterday & ask the guy how I get alert that keeps going off every 5 minutes and I asked him how to silence it. The guy that was working there yesterday told me to turn off all my apps in the settings. I could care less about most of the messages but there are some from marketplace and my regular text messages I need and I told him if I did that it I wouldn't get my messages. He told me I would still get them but I would not hear them. Which it did the opposite of what he said. I can still hear the alert going off every 5 minutes but now I'm not getting any messages at all. Took it back up there and he got real rude. Wouldn't even look at it and I was the only customer in there.Now my alarms not even going off and I need to have it for work. That guy did not even want to take the time to try to help me figure it out he was rude and my mom has four lines and I have one of them and we've been a customer since 2007 and I've never been treated so bad in my entire life as I did yesterday
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January 2024 by Joan Lampkin
Ash and Sajid were very helpful solving my problems . You have good people. Curt Lampkin
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January 2024 by Ralph Smole
Fast and great service!
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November 2023 by W D
I'd like to share my experience with Ash at the azle store what a great job he did he was was more knowledgeable and he helped me with my needs.
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October 2023 by David
Metro PCS is a terrible company. I can never get online and they can't figure out why. They always tell me to reset my phone but it does not do any good I have tried it so many times I can't remember. Internet service is terrible. I would never recommend this company to anyone
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October 2023 by DWR
Metro PCS is a terrible company. I can never get online and they can't figure out why. They always tell me to reset my phone but it does not do any good I have tried it so many times I can't remember. Internet service is terrible. I would never recommend this company to anyone
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October 2023 by Ronald Brannon
Hands on service great deals on electronics
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September 2023 by James Davis
Why call it T-Mobile if you can’t even service your T-Mobile account here? Only reason they get 1 star is the guy working there was at least quick to tell me that he couldn’t help.
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August 2023 by clayton clevenger
Terrible customer service.Sales associate has zero knowledge on plans and activation.Staff needs more training.
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August 2023 by Richard Frreman
Employees are not very helpful and not friendly. Wife has had issues with her phone and was not respected and was hug up on over the phone, trying to resolve an issue.
