November 2019
DO NOT DO ZIPCAR. I did a free trial and have called 4 times to cancel my membership and have been on hold for over two hours, no exaggeration. The only way to cancel is on the phone and the hold is is ABSURD. If I could give it zero stars I would.
November 2017
Quite possibly one of the worst run companies in the US. Run far away from them.
August 2017
They make it impossible to cancel your account - you can't do it online, you have to call and wait and wait and wait and wait. Awful
