-
June 2025 by April Morales
They don’t have a public restroom for their members.
-
June 2025 by Victor Zhao
I visited the Wells Fargo branch on Friday and had an excellent experience with Jared, the banker who assisted me. He was very knowledgeable and entertaining, and he took the time to walk me through my investment options and address all of my concerns. There was no extra wait time at this location — everything was handled efficiently and on time. I highly recommend Jared to anyone visiting this branch.
-
May 2025 by Palak Barman
DO NOT TRUST this bank with your business needs. Please take your business elsewhere - they didn't recognize my Wyoming LLC - Christopher is inexperienced and Jessica the manager was absolutely no help and cold.
-
May 2025 by Christie Veyna
I have been a Wells Fargo for 30 years. The Manager at this location is horrible. She absolutely doesn’t understand customer service. Forget trying to discuss issues, she doesn’t care. Shame on you.
-
March 2025 by N5
Great service
-
March 2025 by Amin Zolfaghari
Not helpful
-
February 2025 by Rosalie Rocks
Terrible customer service. For some reason they have to call in to verify a check that the bank near my house cashes in less than 5 mins. Rude, rude rude.
-
October 2024 by Jennifer Garcia
If you don’t like work here, go and find another job!
-
August 2024 by Cody Lockman
Never open during business hours on Saturday 9-12...
-
June 2024 by Gunnar Clovis
Jared Hall was excellent as our banker; he helped us very swiftly without issue. We'll be back for more accounts later. Great experience.
-
June 2024 by Diamond Chau
Never go here. Called many times and they never pick up. Average time is 30-45 minutes every time I go whether it’s at 10am 2pm or 4pm they take their time and ask dumb questions. Complained to the manager and he just said I’ll deal with it. But he just sat and continued in his office. Ignored. They don’t care about customer satisfaction.
-
April 2024 by maria armas
Service is poor
-
November 2023 by Greg Hess
3 visits in one month, all for a simple cash deposit, EACH VISIT TOOK OVER 20 MINUTES EACH! Today's visit had 11 customers in line with 1 teller, 1 manager that did not help a single customer (except to be rude to me and tell me you have been short staffed since September!). I liked this bank much better when I never have to deal with them! Because if you ever have to deal with them, you will realize you never want to do business with them again!
-
September 2023 by Haithem El-Zabri
I opened an account on Monday and had $5,000 wired to it (bank wire). I withdrew $1,200 on Tuesday with no issues. On Thursday, I went in to withdraw $2,000 and, for some reason, the teller needed his supervisor's ok on that. Chris came, did a few things on the computer, and later quickly said "I'm Chris, I'm here to help with this transaction" without even looking at me. They asked me for i.d., and after it was confirmed that I am the holder of this account, asked me to have a seat as they have to clear it with the back office. (What??). I waited for 15 minutes and then walked back up to the counter. The teller was still making calls, the supervisor is gone, but the branch manager was there. I asked the manager what the problem was, why I need to spend 20 minutes to withdraw my own funds from my account, and he said that they are just going by procedure and checking to make sure everything was allright. I explained there's nothing to check, money was deposited into my account, I am the account holder as they had verified by seeing my i.d. (which they were still holding!), so please give me my money and let me get on with my day. His snarky response was that I'm free to leave if I don't want to wait!!! Finally the teller informs the manager "nothing on their end." Nothing on their end?? Like what were they doing, making sure there was no criminal activity or something?I do not appreciate the treatment that I experienced at all. They wasted 20 minutes of my time, they acted like this was suspicious activity and treated me as if I was guilty until proven innocent, and they were not in the least bit apologetic about it. The teller was nice and did actually apologize, but the supervisor and manager were extremely rude about all of this and really shouldn't be in a position where they are interacting with clients. I will be closing this account as soon as I withdraw the rest of my funds, as this treatment is totally unacceptable. From an ATM, of course, as I have no intention of ever setting foot inside of a Wells Fargo branch.Worst. service. ever.Train your managers, Wells Fargo!!
-
September 2023 by Tom Dunkle
Useless customer service. Have wasted half a day on multiple occasions trying to get help with basic issues involving wire transfer and currency exchange. Really simple stuff that should take five minutes, you come here and wait two hours only to find they won't help with it at all.
