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May 2024 by Matthew Zimmer
By far the best RX staff around, they know many people by name, they help you with insurance to find ways to financially support expensive prescriptions, and always go above and beyond to help.
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April 2024 by Steven Hafer
Absolutely the most incompetent Pharmacy manager I have ever dealt with. If you have a speciality drug don't bother with this pharmacy. They will not be able to correctly apply a manufacturer's' coupon and will blame insurance. You will waste even more time trying to find out why your insurance is being blamed and they will tell you the fault is with the pharmacy. And round and round you go. Have your insurance call them directly.
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March 2024 by Cynthia
I've only recently starting using this location. The pharmacy staff is great. As well as the store staff. I'm always greeted by familiar friendly faces. These employees work hard and are underpaid for the customers they have to deal with who are rude and very entitled. If anything all of the employees are awesome it is the customers that make it hard for them to do their job. I've seen how customers treat these employees it isn't right. So before you go writting bad reviews remember your actions and how you treated the employee or someone else before you write a bad no nonsense review.
Thank you walgreens 5011 slaughter ln.
Shout out to yall
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March 2024 by Etc Etc
Love waiting on hold to talk to a pharmacy staff member when there is 1 person in front of me for 45 min. Plain and simple they are ignoring calls. I have to physically drive there to have a gd 2 minute conversation about fixing insurance.
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March 2024 by Alexa Montgomery
I work here, pharmacy does the best they can they're constantly overworked but they're great people, everyone here is incredibly sweet and helpful❤️❤️
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March 2024 by AP PA
Rude, arrogant and condescending pharmacy staff. Avoid.
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March 2024 by Brad Barnhill
Checkout lady was very nice and personable.
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January 2024 by Cari Pat
Complete incompetence, forgot prescriptions after calling me and telling me they were was ready. Waited 40 min to get another filled they said wasn’t already filled and after got home and one was missing. Called them back and they said we don’t have that in inventory. We can get it the next day. Ugh!
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January 2024 by pamela c
We had great service at the pharmacy. We also liked the selection of items and the USAA ATM machine.
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January 2024 by Sam Frederick
I worked here for a while and I can say this is one of the best set of workers I have met. Each individual employee are very nice and in a lot of cases go way above and beyond. This store is full of people who genuinely care for each person the come through to their best ability
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January 2024 by Mike Dickson
I would give this location a zero if I could. Customer service is rude and unhelpful. Prescriptions are lost on a regular basis and their on-line processing. I'm forced to deal with Walgreens because of my insurance plan. Otherwise I would deal with almost anyone else. If you can do business anyplace else, do so.
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November 2023 by Allie G.
Ann the pharmacist is about as rude and as dumb as they come. Not only that, she's arrogant enough to think it's her decision what medications patients can take. She has on more than one occasion refused to fill my RX, and twice has hung up on me. Her attitude and behavior are completely unacceptable and not caring or empathetic towards patients. She's the entire reason I am changing my pharmacy and never using Walgreens again, especially this location. What a child she is.
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September 2023 by Allie Gillard
Worst pharmacy ever, mostly due to the rude and unprofessional pharmacist Ann Russell. Insisted on calling me baby twice and when I asked her not to, she told me to “listen up, lady”. Called Walgreens to complain but no one bothered to call me back so I guess this is just par for the course. When the pharmacy makes a mistake then tries to gaslight you into thinking it was your fault, it’s time to find a new pharmacy. They have certainly earned their rating.
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June 2023 by Arun S Kanwar
Very helpful staff.
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June 2023 by Jon Houssian
Jack in the pharmacy remembers my name. They don’t have everything right every time, but they will do whatever is necessary to get it right. In challenging times for staffing, they are doing great!
