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October 2025 by Faaron Saunders
The slowest pharmacy experience I’ve ever had at Walgreens. While the staff is friendly, the service is consistently disappointing. Medications are often out of stock or not ready, even after I’ve received notifications that they are. My most recent visit was especially frustrating a 40-minute wait with 5 cars in line, and when I returned 30 minutes later, my prescription (just 10 pills needed after surgery) still wasn’t filled. Unfortunately, the convenient location near my apartment isn’t worth the constant delays. Time to find a new pharmacy.
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September 2025 by Cole Golke
Could possibly be the worst pharmacy in America. I have given them the benefit of the doubt for the last three times I’ve been there because I get they have a lot of prescriptions to fill. At this point I can’t anymore. Every time you go to this location expect at least a 30 minute wait, 85% chance that the prescription is not ready, and about a 25% chance people in line will cause a scene creating an unsafe place in line. That sounds like a Karen but I’ve first hand scene multiple heated arguments with threats involved in the store and no one there will deescalate the situation. Highly recommend a different pharmacy.
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September 2025 by Sasha Martynchuk
Too long wait time
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August 2025 by Eric Hiatt
Slow for pharmacy standards. No sense of urgency even when lines are 6 people deep. Drive thru is even slower. I plan 30 to 45 minutes every time i pick up prescriptions. Deeply disappointing that I can't go elsewhere.
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August 2025 by Monica Gatica
Helpful team and fast.
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May 2025 by Aiden Smith
They are terrible at having your medications ready in a timely manner. Even if you call and they say ready by 11am you can go by the next day and they’ll say the same thing. Also pretty unpleasant over the phone in my experience.
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April 2025 by Ryan Imfeld
Great service with a smile! they always do their best and work hard
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April 2025 by InsomniacGT2ATX
Always clean and well stocked for this area. It can be a struggle for locals to find consistent availability of the products they need, and Walgreens is doing a decent job.
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February 2024 by Jake Robbins
Pharmacy is a disgrace
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December 2023 by Michael
Mid-tier service but the wait times aren't bad.
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November 2023 by Mark
Mid-tier service but the wait times aren't bad.
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August 2023 by Mike H.
I'm in line at the pharmacy right now and these FREAKS do NOT care about your time. Disgusting.
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June 2023 by Stephen King
Yesterday I was prescribed Ritalin by a psychiatrist based in the Dallas area via a virtual appointment, after being diagnosed with ADHD. I told them this was my preferred pharmacy, because it’s closest to me, and the psychiatrist told me that Walgreens should text me when it’s ready, and it should be ready for pickup today.After waiting for a text from Walgreens for most of the day, I decided to go check for myself to see if it was ready. They told me they did not have a prescription for me, and when I told them I was prescribed Ritalin, they told me that Walgreens cannot do prescriptions for “these types” of medications (assuming that means ADHD meds) if the doctor is not based in the Austin area.That on its own seems dumb to me, but I can accept that. My problem is that nobody from Walgreens informed me or my doctor that the prescription could not be filled — and since they could not find a prescription for me, it sounds like they received my prescription and threw it right in the trash.I called my doctor and had the prescription moved to an H‑E‑B, but now because I didn’t find out about this until late in the day, I won’t be able to pick it up until tomorrow at the earliest. This is very frustrating, as I was counting on receiving this medication today, and if Walgreens had communicated to me earlier in the day (or at all) that they could not fill it, I probably still would have been able to pick it up today.I spoke to one of the employees about it and his explanation was essentially “We are too busy to tell people every time their prescription cannot be filled, and your doctor should have known that we wouldn’t be able to fill it.” I told him that sounds like blame shifting. The only way I found out about this was because I went there myself to check on it, but if I had continued to wait for a text from them like I had been told, I would have wasted even more time before being able to receive this medication.TLDR: Really horrible communication (and lack of taking responsibility) from the pharmacy to the customer led to me having to push my prescription to a different pharmacy, and I can no longer pick up today.
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June 2023 by Google user
Yesterday I was prescribed Ritalin by a psychiatrist based in the Dallas area via a virtual appointment, after being diagnosed with ADHD. I told them this was my preferred pharmacy, because it’s closest to me, and the psychiatrist told me that Walgreens should text me when it’s ready, and it should be ready for pickup today. After waiting for a text from Walgreens for most of the day, I decided to go check for myself to see if it was ready. They told me they did not have a prescription for me, and when I told them I was prescribed Ritalin, they told me that Walgreens cannot do prescriptions for “these types” of medications (assuming that means ADHD meds) if the doctor is not based in the Austin area. That on its own seems dumb to me, but I can accept that. My problem is that nobody from Walgreens informed me or my doctor that the prescription could not be filled — and since they could not find a prescription for me, it sounds like they received my prescription and threw it right in the trash. I called my doctor and had the prescription moved to an H‑E‑B, but now because I didn’t find out about this until late in the day, I won’t be able to pick it up until tomorrow at the earliest. This is very frustrating, as I was counting on receiving this medication today, and if Walgreens had communicated to me earlier in the day (or at all) that they could not fill it, I probably still would have been able to pick it up today. I spoke to one of the employees about it and his explanation was essentially “We are too busy to tell people every time their prescription cannot be filled, and your doctor should have known that we wouldn’t be able to fill it.” I told him that sounds like blame shifting. The only way I found out about this was because I went there myself to check on it, but if I had continued to wait for a text from them like I had been told, I would have wasted even more time before being able to receive this medication. TLDR: Really horrible communication (and lack of taking responsibility) from the pharmacy to the customer led to me having to push my prescription to a different pharmacy, and I can no longer pick up today.
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May 2023 by Connor Carson
I strongly suggest finding any other pharmacy to fill you prescriptions. Prescriptions have often been late and communication about their availability has been spotty.Finally, while waiting for my latest medication for over three weeks, they sent a letter saying I would no longer be receiving any medication from Walgreens. When calling about why they canceled, they told me that they don’t accept anymore prescriptions from my prescriber and to “find a new doctor”. Deeply frustrated by the whole process over the last month and don’t wish this situation on anyone.
