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February 2024 by Carolyn Bright
Vision works is Awesome everyone is kind & Helpful! But Josh is Amazing & Kind also very patience You Rock!!! "Josh" ThNks for being the best Part of Vision Works Go see to Vision Works you will not be disappointed
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February 2024 by Meri M
Their treatment is not pleasant, they made me feel uncomfortable as if I did not have papers to live here nor money, and I showed them that I had the necessary papers, after a thousand questions I still decided to buy a frame and the prescription of the glasses and they did not fit me well .
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January 2024 by Lau Tran
I'd suggest Vissionworks with my friends if I have chances
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January 2024 by EMIC Harris
Great selection of frames at the store! Juan was super helpful and rectified a problem with my order quickly! I appreciated his great customer service and friendly attitude!
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January 2024 by Teri Segal
The staff member who helped me was very helpful, knowledgeable and courteous and I appreciated the prompt attention!
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January 2024 by Adrian Lujan
The great staff at VisionworksEverytime my son and I go visit the 2 gentlemen that work there are very helpful and knowledgeable about what is best for us. They always make us feel like home and they don’t rush us in making the right choice and the right lens frames. This is why my son and I go to this Visionworks!
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January 2024 by John Farmer
My frames, which I thought were beyond repair, were fixed while I waited! Josh saw to it that everything was centered around my well-being and solved my issue within 15 minutes. I’m going back for sunglasses ?️! Highly recommended. North Austin, TX location in the Arbor Walk shopping center. Tell Josh I sent you. ???
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January 2024 by navya p r
I had a great experience at this store. Christina is knowledgeable and helped me figure out what I wanted. She answered all my questions and saved me $$ by switching the order of glasses with the insurance. She is truly awesome.
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January 2024 by Sandra Waters
The manager is professional and caring of the customers. He goes above and beyond to ensure that the customers are satisfied.
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December 2023 by Yousef Mostafa
Juan was a great help .juan was so patient, nice and helpful.
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November 2023 by Trina P.
I had purchased a pair of progressives from the Mueller location so I went there when I broke the frames. I was told that this type of break wasn't covered by the warranty and probably couldn't be fixed anyway. They told me I would need a new frame as well as lenses. Since progressives are very expensive, I was really concerned. They gave me the business card of a local frame repair shop so I was going to try that. Then I decided to try a different Visionworks location. I went to the shop at Arbor Walk. Juan took out his tools, gently put the glasses back together, adjusted them, cleaned them and handed them back. Told me that if I need them again I knew where to find them. It took him five minutes. Juan--thank you so much! I can't tell you how appreciative I am!
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November 2023 by S A
Very helpful Staff. Good and prompt customer service.
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November 2023 by Alan Perez
Josh was very helpful and polite. I arrived just before closing and Josh made sure to take care of me.
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October 2023 by Vincent Houston
Professional and attentive to my needs.
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September 2023 by Cindy Tom
I have been going to this Visionworks location for many years. The staff here is the best, especially Josh. During the early, scary days of the pandemic, they made me some glasses over the phone using my old measurements and a new pair of my old favorite frames, without me having to come into the store. The glasses were mailed to me and were perfect. Another time, I bought glasses at a different Visionworks location, and the lenses were not right. Josh had the lenses fixed for me at the Arbor Walk location at no charge. The prices are always reasonable, and all of the staff at this location is excellent. Josh and the other staff truly go above and beyond when it comes to customer service.
