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January 2024 by Jennifer Barron
Wonderful service and made my daughter feel safe, wish there were more stores though.
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January 2024 by nguyen truong
Big store, friendly, a lot of discounts.
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January 2024 by Нинель Калмыкова
In a nutshell: women's paradise
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January 2024 by Jozette Poole
Every time I go to the golden. And I have to stop by the store. Great people that work there always will in the help and love the fragrances. Just wish they would get more clothes.
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December 2023 by Karmen Pena
I went to the store bought 2 pairs of leggings pay 40 in cash the other with the card and the cashier still charge me the 40 dollars in my card and in top of that the amount of 21 dollars in my card double for a transaction that it was supposed to be 60 dollars now i have to call my bank go through that headache with all the mess that she create!
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December 2023 by Steph
Rude staff I’m avoiding this location from now on
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December 2023 by Carolina Martinez
Spectacular beautiful.
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November 2023 by teresa williams
I went into the store to purchase items and was accused of stealing by the manager and asked to leave for no reason I asked my friend to hold onto some items and she set them back down and the woman was rude and unprofessional and this is who they put in charge of their store??? I would never hire this woman she yelled at me to get a job and I am hairstylist who was a paying costumer then when I called back to get the gm number she rudely cussed at me on the phone and hung up on me . This woman should never be in any sort of manager position . They immediately were profiling me as a theif for no reason and my purse is black which matched their bags they carry around so instead of being reasonable and letting me speak she started insulted us and kicked us out . This woman deserves to be fired for her behavior. Before when I went into this store I had very kind employees but their new staff is ghetto and trashy definitely not a domain experience for a luxury shopping mall this woman does not fit that criteria whatsoever she belongs in a Walmart on rundberg with her rude inappropriate disrespectful disgusting behavior. Her style doesn’t even fit the bill for how I would think Victoria’s Secret would like their company represented. I will be calling higher management to find out who this woman is and get my issues handled. DONT SHOP HERE UNLESS YOU WANT TO BE TREATED LIKE YOURE STEALING
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November 2023 by S. P
Our experience at this, Victoria’s Secret is always great. They are very helpful, especially Miss Mary. She has great customer service skills and knowledge of the product. I will definitely shop the store again and recommend it to my friends and family.
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November 2023 by Katrina Newcomb
I had the WORST experience ever yesterday. Apparently she was the manager and when I told her she should be nice towards the holidays she decided to respond with “I was having a great day until you walked in”All because I needed her assistance finding a coupon codeCan’t forget that she didn’t even want to ring up customers so she pushed them all on to the one girl that was so sweet and the rude one was eventually forced to help because she was stuck on a sale.I ended up returning my items minutes later and ordered online, I’d rather my money not go towards her store numbers. Definitely won’t return to this location.Girly I know you’ll see this so be a better manager for your employees ?
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October 2023 by Kelsey Young
i went here in an absolute panic over finding a piece to go with an outfit for the weekend. the woman who helped me, unfortunately i didn’t catch her name, was so wonderful & accommodating. she pulled exactly what i was looking for & i wouldn’t have thought of it without her suggestion! such a nice experience today.
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September 2023 by Aj Edwards
They were so rude. I was being nice asking for some help and the girl with the tattoo on her neck made me feel very insecure.
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August 2023 by Olivia L
John the manager was very helpful in helping me find what I was looking for, super friendly and knowledgeable. Checkout took quite a while with only 2 people in front of me and none of us had more than 5 items I believe. But, I'll definitely be returning because I missed the quality and comfort of VS lingerie!
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August 2023 by Mary Wilkins
Tried asking for help finding my new size after losing weght because my current one no longer fit my body right. Sales lady kept trying to sell me the same size I already had and WOULD NOT LISTEN to me. Acted like she knew my body better than I do. Done with VS after this.
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August 2023 by Monica Harmon
Unprofessional customer service from a female cashier/greeter. When inquiring if they accept military discount, she scoffed under her breath and with a impolite tone said “NO we don’t do that here.” As we came to check out at the register, in the same impolite tone, said “credit or debit,” still scoffing. We informed her that the attitude was unnecessary and was unprofessional. She responded saying “Dont tell me what to do.” She then proceeded to talk with another associate while checking us out, slowly scanned each item even with the long line behind us and continuously stepped away from register to continue her conversation. However, other associate were respectful, with great customer service and therefore the rating is not lower. Only issue was with the young lady in this incident. Hopefully they are able to discuss with her the importance of boundaries and keeping personal matters outside of the workplace. If that may be the reason that’s affected her performance at work.
