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March 2024 by Vanessa Au
These people are so respectful and care about their craft. Just genuinely good people that go above and beyond. Very honest, trustworthy, and helpful.
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March 2024 by Jay Duf
So I’ve had two oil changes done with these guys over the past six months. two weeks or 800 miles after the first oil change my car started asking me to refill the oil, so I went back to Valvoline and told them that the vehicle was asking for oil to be added, So they checked to make sure everything was tight and nothing was leaking and they refilled the oil. Then came my second oil change, the exact same thing happened after this oil change! I had to go back and ask them to refill the oil because it was asking for oil Again! They checked everything and said everything was OK and refilled the oil again, which cost me more money again! . So, after doing a little bit of research on my vehicle, I decided to take it to the main dealer and tell them that there seem to be an issue with the car losing oil. I told them I had two oil changes performed by valvoline over the past six months and I told them exactly what happened. My dealership performed an oil consumption test and I am already 1500 miles in and there is no problem with my car. It’s not asking me for any oil and it is perfect! I no longer trust these guys. I don’t think that they’re filling the oil up to the maximum when they’re doing the oil change and I’m having to go back and pay them more money for more oil, So I’m never going back to these guys again ,I’m going to pay the extra money at the dealership to have an oil change done correctly so I have peace of mind.. I trusted these guys, but I no longer do and I would not recommend them! I also remember noticing something really funny after the last oil change, the guy poured five separate quarts into my vehicle but each bottle was spilling out as he took it away from my vehicle, which means he didn’t pour the full contents of each bottle into my vehicle! I remember saying to myself, this is shabby work, and I’m losing oil, but it didn’t click with me at the time that this was gonna end up costing me more money and two return visits ! If you go there, make sure you tell them to fill the full oil bottles into your vehicle because they’re not doing it! Sometimes a quick 15 minute oil change is not gonna do the job for you because these guys are under pressure with time so they don’t have the time to empty all of the oil that your car needs into your car engine! Do better guys you lost a good customer and my wife is never gonna go back to you either! You get what you pay for at the end of the day and a fast 15 minute oil change it’s just not good enough. Take your car to a reputable mechanic or dealership and have them do a proper oil change where they take their time and do it right. Fast is not good when it comes to your vehicles engine!
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March 2024 by Jennifer LaVance
Waiting inside your vehicle for 10 minutes is the simplest and most efficient way to get an oil change. I don't know why anyone would want to wait longer in a waiting room, wondering what's happening to their car.
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March 2024 by Erik Bell
I got my oil changed here yesterday for my work vehicle. Today, after returning home from work, as I pulled into my driveway, I saw a new, large oil spot approximately a foot in diameter in my driveway. I went back to the store and asked if they could fix it right away, but the guy walked off without giving me an answer. He went back to working on other vehicles, so I went into the bays to ask him again. They were short handed (only 3 people there). I asked if I could not have to wait in line which was 5-6 deep across two of their three bays. Could they work me in the open third bay to fix it since it was a return trip? No - you have to wait. Ok.
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March 2024 by Elyssa McCuistion
We came in because our car wouldn't start and we thought the problem was the battery we bought here, which was still under warranty. It turns out the whole terminal apparatus was corroded through, and the guys who checked it were surprised the car was running at all. Justin and Marcus were incredibly helpful with finding the right part, even driving to a nearby dealership and calling auto parts stores until they found the correct replacement. They were patient and Justin took time to make sure he explained every step of the process. He really went above and beyond to make sure we were taken care of! And they didn't charge us for labor--just for the cost of the parts.Excellent customer service and very professional. I will definitely be returning. Thank you so much for all of your help!
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March 2024 by Joseph McKinney
I’m giving this location 5 stars ONLY because of Aiden’s customer service ? He was honest & efficient & knowledgeable. Wow
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March 2024 by OG BLOCKCHAIN (OGBLOCKCHAIN)
Got my oil changed by Paul. He went over and beyond today. This is a really good place to get your oil changed. Good people clean ask for Paul
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March 2024 by Dalton Phillips
Terrific experience! The team was friendly and professional, and they had me in and out in less than 15 minutes.
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March 2024 by Daniel Jones
I will not go to another oil change place. Paul and Jorge and the other gentleman that helped me were totally professional and pleasant. When you’re in the bay, everybody is working diligently and you hear a lot of pleases and thank yous among the staff. The employees seem happy and they reflect a positive attitude. Five Stars all day.
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March 2024 by Gavin Haehnel (Val)
As not just an employee but also a diehard vamily member this is the place to go! You want that authentic family friendly interaction when you get an oil change? Valvoline is your go to! From a friendly neighborhood Val.
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March 2024 by anonymous Anonymous
Steer clear of this store if it’s ran by Marcus Keeler, do not work for this person. Untrustworthy not a man to work for or with. Will with out hesitation will stab u in the back while making you sell for him and not ever get promoted to make commission. I was their top selling Tech. Daily. But I didn’t fear him Marcus so they made up a narrative to get me terminated. Yea way too much drama and liability and little boys for what they pay. Not worth it. Take 5 or anyone else. Don’t work here. Trust me
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March 2024 by Diane Stevenson
This is 2nd time here and 2nd time they did not refill windshield washer fluid. I specifically asked if it was included with service since it was not done last time and was told yes, that all fluid levels are checked and topped off if necessary. How certain can I be they actually check and top off other fluid levels? Otherwise was pleasant interaction with employees.Update: Management team responded rapidly and followed through with an emailed discount for future oil change. Nice to know they are so responsive and want content customers.
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February 2024 by Kristen Deleon
I got my inspection here and Paul was the best! He was very nice and informative. Would definitely come back.
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February 2024 by Jackson Pollock
Great place to go!! Paul is the man, he stayed late to get my inspection done!
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January 2024 by TooTallSlim 76
First of all, let me say that I have come to this location for almost 10 years now. Unfortunately, within the last couple of years, every time I come to get my oil changed or my car inspected the service is extremely slow. Apparently their staff feel like if they can come in whenever they feel like it as opposed to their scheduled times for offering service. They claim a 15 minute service window. But the last few times I've come in for my oil change it's been over an hour, closer to an hour and a half. Car inspections are supposed to begin at 8 AM. I arrive at 8 AM. Their guy's coming in late. 9am, still not here. This is unacceptable. There are other options available and I will seek them out from now on.
