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March 2024 by Kaitlyn Reeves
Post office does not have a self-serve station for dropping off prepaid labels. Long lines at multiple times of the day. If the line is long they will close the gate at 4:50 before close and not let more patrons in. Understaffed.
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March 2024 by Ray Whoberry
Homeless now allowed to sleep in side post office, sleep overnight, and block mailboxes. Post office says. Nothing they can do. Been here 5 years,I will be transferring my mail to different post office. People urinating on the floor inside. , and nothing done. They say nothing can be done. I don't believe this. Post office here is. Trash
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February 2024 by Patrick Schultz
The lines here are insane anytime you visit. Plan for 30 mins minimum
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February 2024 by Ms Gold
Out of all post offices I have ever been too I swear this one has been the worst , the workers obviously don’t care about time management . I’ve been to a post office and the line has been out the door and they’ve handled it way better . so far I’ve been here for 30 minutes and still have not been taken care of , YALL definitely need to find some new staff only one working is the youngest one here . It’s like all the old people keep disappearing to the back
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February 2024 by LegoisGood ForYou
I'm a mail carrier based out of this very station. I appreciate and applaud the open honesty expressed by the reviewers thus far, but the lobby side of the front counter is only half of the story.I suspect that a majority of the reviews here are posted immediately following what is perceived to be a negative experience. As such, these reviews are laden with extreme emotion that, while I do not doubt is heartfelt, does little to explain the issue objectively or offer any suggestion of how the USPS can improve the customer's experience.There's also another side to the story. For every anger-laced review I read, I'm compelled to ask: How would a bystander honestly rate the behavior of the reviewer while the described incident was taking place? Did you know that incidents of customers throwing objects at the front counter clerks is not only not unheard of, it's becoming alarmingly commonplace?All I can say, with all honesty at my disposal, is that I know of no career employee at this station that does not care deeply about customer service and full commitment to their job. That being said, they are just as human as anyone else.Let me ask some simple favors of everyone reading this before you begin typing out that next review. Think of your own carrier; the woman or man who delivers mail to your mailbox. How would you rate *their* dedication to their task? Could you do better if you were in their place? Could you take on the responsibilities of a front counter clerk for even a single day and maintain a smiling face and positive attitude through it all? These are purposely open-ended questions; there's no correct response.All I'm asking is that you please try to keep an open mind. Thank you for your attention.
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February 2024 by DJ VERZATIL DJ EN AUSTIN Y todo Texas
Excellent
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February 2024 by Nathan Herrmann
Showed up for a passport appointment but were told they had all been cancelled for the day - no email notice was provided.
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February 2024 by Larry Bland
House caught on fire and is being rebuilt. Mail stopped being delivered and was being returned to sender. Went to Blackson stood in line 20 minutes and was told there was no reason I was not getting mail and they would fix the problem. Was standing by my mail box and postal driver passed me by. I asked him why he didn't deliver my mail. Got rude and told me they didn't deliver to unoccupied houses. Would not give me my mail or his name and drove off. Funny house next door hasn't been lived in for 6 months but he delivered there. Some drivers are very nice but this guy was a mail karen from hell.filed complaint waiting to see outcome.
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February 2024 by Nathaniel Gibson
The post office might be the worst place on earth, not only was I unable to actually mail the phone the worker was rude and incompetent and apparently unable to chew gum with her mouth closed. As for the employee who actually was doing her job at the counter, she was very nice and helpful and actually bearable.
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February 2024 by Lismarys Soto
The wait at this place is horrible, every time I order a package online they never leave it in my mailbox, nor do they try, they always make me come and stand in a long line
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January 2024 by Paula Shapiro
If you can go to a different post office DO IT.
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January 2024 by Analicia Santaella
Holy cow….. this usps is severely understaffed and poorly managed. Only one per tending to a long line of 10 folk. Person waiting for passport support waited 40 mins. Please make our local USPS better, please!! This is insanity.
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January 2024 by J Causey
You better pray your package doesn't go missing because you'll have to wait in an hour long line to be told "The driver said they delivered it"
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January 2024 by Tiana Mone
Bro they do not answer the phone…. Ever…
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January 2024 by Lisa Rozo
unreal this Post Office. They ought to be able to hire felons so that they will get lots of help
