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August 2024 by Joe Step
Luckily it was pretty slow in here when I came in, but probably the quickest and easiest dealing I've had with USPS. Molly was the staff when I showed up, and she handled everything smoothly. ?
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May 2024 by Morgan Blacklaws
Very helpful and kind clerk.
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January 2024 by Emmett Wesolowski
very helpful and positive staff behind the desk even when dealing with difficult customers and long lines
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December 2023 by Taylor Morrissey
Molly and Carolyn are the nicest postal office clerks I’ve ever encountered. They were very helpful and kind as I had questions about stamps for my wedding invitations. I was so impressed by their level of service!!
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November 2023 by Taylor Weckerly
Molly and Carolyn are the nicest postal office clerks I’ve ever encountered. They were very helpful and kind as I had questions about stamps for my wedding invitations. I was so impressed by their level of service!!
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November 2023 by Graphene
Please note the ship by dates for the holidays. Hope this helps you this season. Cheers!
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November 2023 by Christy Lee
I had the most stellar experience today thanks to Molly! She had kindly stayed open to help the customer in front of me, who was also very grateful to Molly, and was willing to sell me the stamps I needed after hours so I could mail my save the dates as planned. She not only made sure they got on the truck, but she offered to hand cancel as many as she could before the truck came so that they wouldn’t have the machine marks on them. Totally blown away and will be making this my go to post office in the future!
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November 2023 by Clifford Gibbs
We sent off 3 parcels during our time in Austin from this postal services location (823 Congress Avenue). We were impressed with how helpful the staff were; Molly in particular….. but there also another lady who we did not get her name. Molly and her colleague helped us to choose the correct box size for the best price. highly Recommended!!
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September 2023 by Opal Xajuz
I don't know why all general delivery packages get forwarded to the only post office in Austin WITHOUT parking. But a great facility!
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August 2023 by Catherine Trevino
Super nice ladies that work here.
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August 2023 by David Schmidt
Carolin was so nice and helpful!!
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July 2023 by Mari Almz
Fun fact, according to USPS website:"The Postal Service continues to make service delivery improvements. Currently, 98% of the nation’s population receives their mail and packages in less than three days. This percentage recently improved, and USPS is working hard to correct service-related issues in the other limited areas"Just a little reminder to be patient with the USPS, yes sometimes we receive our packages late, sometimes they get lost, or forwarding services do not forward anything to our new address. Sometimes the women clerks are extremely rude, I know, been there. Remember these are few isolated cases. Especially when we realized that we do receive most of our packages or mail through the USPS.
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July 2023 by Salima Battliwala
This post office still everyone package this post office all employees are stealing the package almost 20 days they just looking the package they don’t know what happened. They still my package.
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July 2023 by Myria FREE
Who thought it was a good idea to move the post office into a high rise on Congress Ave? Where's the parking?
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July 2023 by Brittany S.
Molly is the best USPS employee I've ever encountered. The woman always goes above and beyond - whether I'm simply trying to send something out, I'm buying stamps or I'm tracking down a lost package. She's so helpful and genuinely kind. I'll continue to go to this location because of her.
