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March 2024 by Caneel Cotton
Walked in with a family treasure we wanted to send to Alaska. Josie was super helpful -- gave us great advice about packing the item and then trimmed the box down to save $$$ and taped it up like a pro. Really went way above and beyond the call of duty. She was awesome.
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March 2024 by douglas smith
I had some documents to get signed, notarized, put together with other papersand mailed. Wasn't really sure about the exact procedure, as it was all new to me. Your associate at the counter (female... I'm terrible with names) helped me immensely.I am extremely satisfied with my experience.
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February 2024 by Owen Walpole
They said I couldn't take my Amazon return in the same packaging it came it. They said I had to package it in another box. I've never had this issue at any UPS store. I've always used the Amazon packaging for the Box & Label Required returns.
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February 2024 by Rhonda Gee
I am fortunate enough to have this as my local UPS store. I have been here many times, and have always had friendly and competent service.
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February 2024 by Aamir ahmed
I was satisfied with the ups store
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January 2024 by Angela McNaughton
This is by far the friendliest and most helpful UPS location I’ve ever been to. The counter service is always so kind.
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December 2023 by John Vanderslice
long line of people handled in minutes!
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December 2023 by Joe Chanoine
I used to operate a small business shipping merchandise and working out of this location was always a breeze. Super friendly staff, happy to chit chat happy to be serious and short.If you live in the area and you’re regularly mailing things I hope you’re using this location!
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August 2023 by Lo
I always come here to do my Amazon returns. I come here around 9am and there’s never any wait, just scan, drop off and go. Thank you guys!
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May 2023 by Aasaf Raad
I have been here a few times and each time is a great experience. I encounter great customer service , my questions about shipments are answered and am out of there relatively quickly. Would recommend this spot if you need to ship something quickly.
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May 2023 by Yash Patel
The staff is really friendly and helpful. Keep up the good work.
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April 2023 by Dave Brown
Set up a mailing box in just a few minutes. No more stolen packages off my doorstep.
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April 2023 by Kelsey Z.
I've been to this location several times to drop off packages and it's been fine, but having to actually mail something with them is painful. I went to this UPS store to mail my bridesmaid proposal gifts. I packaged the items myself in standard sized boxes. Upon arrival, they told me they'd need to repack my items in a new package for a fee. Because I'd spent a lot of time and effort on these gifts, I opted to do that for two of the four packages but asked that they keep the box itself intact and packaged within another box. Although I wrote down the name / address of the recipient and sender, it took them 30 minutes to place labels on my 4 packages. During this interaction, the store manager / owner proceeded to berate her employees for not doing it right. To be honest, I felt uncomfortable being in the store and wanted to go elsewhere. After shipping my items, one package was returned to their office entirely damaged. When I asked for a refund on the shipping fee, I was informed the owner would need to cut a physical check but that she isn't in the store. Upon further inspection, one gift was broken and another was completely missing ($70 in value). When I contacted ups support, they informed me that the damage / refund claim had already been submitted but was rejected because the package was 'not standard' (e.g. not packed by their store). I was not informed by the manager that we could file a claim or even how to do that. I'm frustrated with the customer service at this location. 'll be shipping with fedex from now on.
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February 2023 by Celena Swaby
This location does not accept any USPS package that does not fit in their drop box
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January 2023 by Sarah Elizabeth
First time at this UPS and I had a great experience this morning in shipping off a return. The kind employee helped me print off the shipping label by sending it to the store’s email (since of course my printer ran out of ink!) and helped me in packing it. I will definitely return for all my shipping needs.
