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July 2024 by Daina Cencebaugh
Best UPS location in Austin!! This team is top notch - friendly, fast, and just outstanding!
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July 2024 by Shilin
Sophia was AMAZING. She helped me navigate sending a return package to Nike, including printing the label and effortlessly pointing me with the next steps. So friendly and personable. More humans should be like her, we’d have a better planet.
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July 2024 by Alisha Plummer
Friendly staff with an easy effortless process
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May 2024 by ethan wall
No notary on site despite advertising otherwise.
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May 2024 by Vonnie Basham
I usually only leave reviews for very excellent services. At that store, I was well taken care of because I'm not technology savvy; Mr. Russell was extra patient with me, mainly since I almost stayed there for one and a half hours. He also offered me a cup of water to ensure I was comfortable. My issues were taken care of, and I’m pleased. He needed to be recognized for his excellent customer service, especially when I was deaf. He needs a well-deserved pat from his managers for his outstanding work.
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March 2024 by Nancy Palo
Great customer service from the staff to the table of tape to meet all our needs!!
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February 2024 by nikunj patel
Great servicing by ashish
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December 2023 by Govind Surti
Don’t forget to bring a label. They charge $4 to print one for you!
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December 2023 by John Andrews
Always fast and dependable.
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December 2023 by Laura Dutton
Sophia helped me mail a time sensitive package to Budapest. I have never mailed anything overseas so she explained the process. She was calm and professional. Every time I go there the entire staff is helpful.
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December 2023 by Therese Villaca
Excellent customer service here! They are happy to print a courtesy return label. There's also a table for packing boxes with tape provided free of charge-very generous and helpful!
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November 2023 by Maros Hana
Great friendly service.
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October 2023 by marie g Jackson
When I was first assisted the person a male representative quoted me a higher price then another representative a woman agreed and I mentioned when I called I had been quite a lower price for shipping books and a cd. I asked to speak to the person I had spoken to on the phone and they said that she was not available. The quote was 5 or 6 dollars higher so I asked if they could give me the address to the post office. Since I was going by the quote I was given by the lady on the phone. Well then the actual person I spoke to stepped in and was able to help and gave me a quote that less than original quote and she did a great customer service when I was ready to go elsewhere to the post office. She said Since they are books you get the book rate. I was happy she came back from the back and was able to help me. Thank you Sophie.
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September 2023 by Kimberly Prater
Associates were extremely courteous, helpful and patient despite being quite busy just prior to closing!
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September 2023 by Arlinda Ahiante
Great service!
