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March 2024 by Sandi Puentes
Trey great customer service ?
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February 2024 by catnip720
The owner makes you pay $1/minute to use the computer ON TOP OF PRINTING FEE???!!! never coming back ridiculous.
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October 2023 by Diana Hyland
Great service. Quick. Easy!
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October 2023 by Andrew Matthews
The manager Blake at this UPS store went above and beyond helping me pack and ship out a very heavy, awkward and valuable sculpture. I asked him to send me pictures when it was finished and he did - even gave me a call to confirm it had been fully packed and picked up. Top notch service from Blake!!
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October 2023 by Ash Carter
Their website says they close at 7pm, but they closed their store at 6:30pm. I also tried to call the store earlier in the day and no one picked up.
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July 2023 by Marshall Weber
Truly the best experience I've had mailing things. Everyone's friendly and efficient. They know their stuff top-to-bottom and answer any questions you have.
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June 2023 by Michael Tipton
Blake was super helpful, extremely professional and friendly as can be. Chris, the manager, runs an efficient, well oiled machine. Thank you guys for your service.
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April 2023 by Jessica Wyatt
Do not use the store for notary service. We had something notarized April 10, they dated April 12 and it was not excepted. This was a huge inconvenience as this was to be taken to Georgetown.
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March 2023 by Juliette I. Franqueville
I have only had good experiences at this store. The staff (particularly the blonde & brunette female employees) are always kind and helpful.
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February 2023 by M. G.
I've only used this UPS store to drop off Amazon returns, they are either already labeled or I have a QR code and I am offered a receipt and accept one. Often, as I am an older person, one of the employees will run and open the door for me as I have boxes in my hands, if they are not waiting on a customer. I did have an experience a few years ago with the manager while trying to get a notarization and he was not enjoyable. Charged me over $6. A few days later, I went to the nearby Frost Bank where I am NOT a customer, admitted I did not have an account, but asked if they could notarize. They happily did so, no charge. Imagine, no charge to someone stopping in off the street. It takes a certain temperament to be good at customer service, one who doesn't judge a lot or have pet peeves about human foibles. I would not be good at it as I'm critical, so I very much appreciate people who are good at customer service. They are a breed apart. I make sure I always look at them, see them, and thank them.
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January 2023 by melonie mitchell
I wanted to give a shoutout to Emily that works at the Farwest UPS store. She always goes out of her way to help and is always so patient and kind. Thank you so much for the amazing customer service Emily you are the best!
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November 2022 by Sarah A.
I love this UPS location!! Their staff is super friendly, quick and really knowledgeable about their services. It's not easy to remain friendly all day when you're dealing with customers, and these folks nail it! I don't feel price-gauged like I do when I go to other shipping outlets. This one is near my office and is my go-to whether shipping a few hours away, or to another country. Highly recommend!
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October 2022 by Ira V.
Great costumer service ! No lines, employees are very polite and helpful! Highly recommend
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August 2022 by Katherine Anderson
They are the nicest people that work there and super efficient at their job. Never a long wait. Also, they allow dogs in with you and are very informative of you have any questions or concerns.
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April 2022 by Abel M.
Price gouging is real at UPS. Would not recommend. The price increase is out of control.
