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August 2024 by sharmila voorakkara
Brenae helped me with an extremely big print job. She is a superstar. She's a really creative problem solver. Even though the store was really busy she handled my issue while being really professional and helpful with others. She
made a normally tedious chore a really pleasant experience.
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August 2024 by Carmen Asebedo
UPS Store 0331Their store manager Mardrz and staff Tessa and their other staff are friendly, kind and caring, they greet you with a smile even when the pressure is on, they’re very kind with their customers, very helpful and very informative.
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August 2024 by Y Z
BUYER BEWARE: a gentleman named steven who works here along with another individual i believe his name is derrick, they negligently wrapped a mac computer of mine and as a result during the shipment to the receiver it completely broke and shattered the glass on the screen. The owner and manager have yet to call me directly to apologize. They have kept the $250 i paid for them to ship it and refuse to take any accountability. They told me to file a claim and UPS is doing NOTHING to help me. AVOID AT ALL COSTS!
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August 2024 by Lynne Williams
Maddy was a ray of sunshine to my day. Very friendly and just super easy to talk with!
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July 2024 by Ryan Lund
Tessa was amazing. She got me in and out quickly 10/10 recommend.
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July 2024 by Adam Mero
The short chubby Mexican girl is always so rude when I go to this location. Was sending my sister some gag birthday gifts I was already embarrassed to send; let alone say out loud in a store full of
customers, what they were. I was questioned like she was a TSA employee. She did not ask ANY of the five customers ahead of me this question. Due to her unprofessionalism, I grabbed my package off the scale and walked out. I used FedEx instead and it was MUCH CHEAPER. Maybe some etiquette training is needed again or another profession completely....
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July 2024 by Olu Aluko
Tessa's professionalism and excellent customer handling skills made the entire experience effortless for me.
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June 2024 by L S
Angel is amazing and did the best customer service ever helping me today! This is my favorite UPS store!!
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June 2024 by Jose Hernandez
First and foremost I do apologize as I meant to write this a while back. Around mid April of 2024 I was selling my MacBook Pro on Ebay. I was almost scammed by someone claiming to be the Ebay buyer. Believe me when I say I learned my lesson, and know now to only ship to the address from the original listing. My words aren’t nearly enough to express my gratitude to Maedzy (one of the store managers), Maddie and Ashtyn. They all went above and beyond in helping make sure I got my package back before it ended up in the wrong hands of someone else. I appreciate all of you, and the work that you do. Thank you.
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April 2024 by LInda Mangold
Both girls were friendly and efficient. Will come back.
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April 2024 by James Sheffield
It's always quick and easy to get things done here! Tessa was kind enough to guide me through the Amazon return kiosk, now I can return things with no line!
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March 2024 by Mimi Seng
I had packages that needed to be returned today. Arrived a little after 3:30 and didn't know that this location closed so early. Asked girl (supposedly manager per the person picking her up) if I could return packages, she said rudely no that the were closed. Asked if she knew of any other locations nearby that were open. She replied rudely that all locations should be closed. Found that Ups close to Costco was still open and the had the best customer service. Will never return here. A little smile and a nice friendly attitude goes a long way, especially if you are in a management position.
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March 2024 by William Cannon UPS Store
Manager (Wendy?) drove a customer to our store. He had a print job and got confused with our locations both being on William Cannon. Manager was super sweet for doing that!
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March 2024 by Aaron Aanenson
Maedzy helped me out big time on a shipment I needed packed. Super helpful and went above and beyond. Thank you!
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March 2024 by Martina Pena
Maedzy, has Customer service skills very helpful, great attitude with customers. She deserves a raise.Everyone and shift was very kind and polite to everybody.
