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August 2023 by Reid
I can't recommend this company enough! Juan was very professional and answered my many questions I had about my car and the tune after he was finished. 6/5 stars
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March 2023 by Leonard White
Impeccable service the guy I believe you spell it Mie maybe but he was the one who has been helping me for the past month, I was having issues with my ecu flashing I sent it to them he helped me specifically and was able to get it working and shipped same day, has been attentive to what needed to be done and very nice. It is my first time using this software and buying from this company and they have been very helpful. I happy to tune with them.
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January 2023 by Tyler May
Great customer service, special thanks to Johnny Red, he was very knowledgeable and polite when answering mg questions. He also got back to be very quickly and went the extra mile to give me the best experience possible! Thank you!
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November 2022 by Peyton Olsen
Once you pay for the service you can’t use it unless they give you the license its been over 4+ days and still no license or call back from these people aweful service never again will I ever use there services if I could I would use ecutek because this is miserable I understand why everyone says no to uprev now
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September 2022 by St Ivano
Completely disappointed. Before the order they told me that have everything in stock. I ordered on the next day and after weeks I called to see why my order is not shipped was told that they are out of cables.After a month I called them again and they were like A Ok I will ship your order.After the installation they sent me a 3 mapsm1performancem2 securitym3 valetfor me only one is usable.No indication on the dash which map you are applying in my case FX35.For a month's I'm trying to reach Tech support by email ? no response by the phone they are always on the phone and will call you back ? but they don't. Just don't get in my situation.
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August 2022 by Avery Stewart
Sent my ECU off, they received and shipped back within 24 hours, really impressed with how quickly my service was completed. I will update my review if there is anything wrong but has been an excellent customer experience so far. Special thanks to Johnny for the quick email response
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November 2021 by Louann McKethan
??? I would give zero stars if possible??? Do NOT buy this software to tune your car, its the biggest waste of money i have ever spent. We have tried for days to reach someone at this company and apparently they do NOT care about their customers. No one ever answers the phone and no one bothers to return calls. I'm all for being patient because of the employee shortages because of this pandemic but 3.5 weeks is more than ample time to return a call. If you by chance get ahold of tech support they promise to call you back and again do not do so. So countless calls, messages and actually get through to be told they will return your call and don't have the respect to follow through. Customer service is non existent. The soft ware can not handle an updates, and its been a total waste of almost $800. Data logging constantly crashes while trying to do a pull. I will tell everyone I know not to purchase your products and I am taking all my stickers and putting DON'T BUY so everyone I drive by will see your product sucks and customer service sucks.
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September 2021 by Sach Gosai
Great service, a big shoutout to Alex Thola and the dev team, you guys are amazing, I’m based in South Africa and I must say, that I’m very impressed with Uprev. Alex a big thanks to you for the speedy response and knowledge of uprev .
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February 2021 by Tyler
The product is amazing as is the customer support.Nothing but 5 stars gentleman, thank you again.
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October 2020 by Fay Cheney
great people, products, and service!!
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July 2020 by Tyler Engleman
The product is amazing, as is the customer support. Hell even the guy that answered the SALES line was incredibly helpful. Nothing but 5 stars gentleman, thank you again.
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May 2020 by Orlando Urbina
It is the go to place for tuning your Nissan/Infiniti!
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May 2020 by Tom Sitek
A shop bricked my ecu while tuning and sent it to UpRev to be "salvaged". They open the ecu but, did not reseal it properly. Moisture was able to get in shorting out the ecu and destroying it.
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September 2019 by Josh Dash
They're Always very responsive and helpful. Wouldnt ever hesitate to message them if i has even the smallest of questions.
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September 2019 by Shawn Pettit
Absolutely THE experts on Nissan and Infinity platforms. Very knowledgeable, helpful and go the extra mile to take care of you.
