-
August 2023 by Lane Riedel
Travis Tile Sales is the place to go when you have to get hard to find tile or you need Ideas for how to finish a tile project. Janis was such a great help.
-
February 2023 by naveed ahmad
My appointment was tomorrow but they unloaded me today nice people fast in and put
-
September 2022 by Heriberto Galvan
Travis tile stocks up on some of the best Laticrete materials
-
May 2022 by Kal F
Customer Service is unknown, Service is poor. Unfortunately it appears that this establishment has a total disregard for it Contractor Clients, this wl surely be it's downfall. Phone calls and emails go unanswered & returned. Follow-up is non-existent.
-
December 2021 by Jennifer Lord
Horrible customer service if you’re not a contractor. Spoke with 6 different people during our dealings and only one wasn’t rude or acted like you were wasting their time, including the showroom personnel. One box of tile was broken which they replaced immediately which is why they didn’t get one star. Turns out we didn’t need the box, but they wouldn’t return it because it was “special order” even though it shipped from their warehouse the same day I placed the order. Not sure how that is special order. Then went to pick up the box they wouldn’t return only to find out they had moved and hadn’t reopened. I spoke with someone just before the move and they forgot to mention it? Then called to say I was coming to pick up the box since we had to wait 50 min when we picked up the initial shipment only to be told they won’t pull it until you get here. Went to pick it up, waited an additional 40 min only to be told they couldn’t find the box. This place needs to evaluate how they handle customers. There is a much nicer tile place in town I should have used. Unless you are a contractor, prepare to be treated badly.
-
May 2021 by Manuel Flores
Great place to find the tile we needed that was no longer available anywhere else they had it
-
May 2021 by Mark Roberts Jr
Great customer service!
-
February 2021 by David Littlewood
By appointment only in store service with a wide selection of tiles. Friendly expert sales personnel. Optional delivery of purchases.
-
January 2021 by Robert Williams
Need countertop laminate? Here’s the place! Helpful, good folks
-
December 2020 by Robert Salazar
People are very nice and helpful I showed then a piece of tile that I needed and they went and got it for me.
-
November 2020 by Kent Barnes
You find very interesting tiles here. Another vendor I relied on through my many years while in business.
-
November 2020 by Linda K Larson
Fabcon has had an account here for approx. 50 yrs.We have had great experience with the staff. Especially Janice B.She is knowledgeable, patient & very helpful. She knows her products.
-
November 2019 by Erica M.
I've been here a couple times. First was to pick up some waterproofing my contractor recommended. I browsed for a future project and they allowed me to take about 8 tiles home at no charge and were happy to give me the pricing on the unmarked tiles. A lot of their tiles already had the price visible and loved the selection. When I was ready to do my second project, I called to place my order in the morning and everything was ready for me to pick up the next day. The lady who helped me on the phone was pleasant and we were greeted immediately upon pick up. This store has been in Austin a long time and am happy to support and recommend them.
-
February 2019 by Anna P.
Great group of people! Easy in and out for Plastic laminate needs. Monica is awesome. Always ready to assist in taking our orders
