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February 2024 by Funmi Sotannde
Everyone here was so so helpful.. one of the staff walked me right to the liquor I needed/found on tiktok. I am super appreciative of good service hence the review.
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January 2024 by Jessica B.
very disappointed with the customer service. No one seems to want to help you and the staff is very rude. I was surrounded by several employees just watching me shop which made me very uncomfortable and wanted to leave quick. I work way to hard for my money just to be treated otherwise. I will not be returning to this location.
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January 2024 by Nazraq S
Great selection. Good prices. Fantastic staff. What else would you want from a liquor store?
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January 2024 by Tammie Bowser
Love it!
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January 2024 by Jay Jank
They always have what I want !!! Toys r us for adults.
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January 2024 by B B
We went for Georgian Amber Wine which the web site advertises. They were out.
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January 2024 by Louisa Cauvin
I was looking for a specific item. A salesperson was available to help me find it immediately so I was in and out quickly.
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January 2024 by JC
Just a typical big box liquor/wine store I visit only around the holidays for one-off gift errands. For as many people on staff, I still usually find it tough to get good help, or any help.A little advice to shoppers, if they're pouring one of their "winery direct" Cabernets from Paso Robles, they expect you to fawn and drool over it. One of the employees realized I was on a different level when I pointed out the flaws and stylistic turn offs (Oak bomb with a lot of intervention tailored for the casual American wine drinker's palate).I think it was 1858 Paso Cab(?), a tertiary label "from the Wagner Family" (yikes, as if the name drop was supposed to close the sale...those days have been long gone, my friends). She backed off her script, walked away, knowing she wasn't making the sale with me. Smart move really, no sarcasm. None of the staff wants to converse with people who know more than them, so they quickly occupy themselves with something else since they hone in on the fact that I don't need to be guided. The Pinot Noir from the Santa Barbara area was much more pleasant coming off the Wagner trash, but still not in my wheelhouse. California Pinots generally aren't drinkable on current vintage. Gotta let them find legs in the bottle for at least 2 to 4 years. It was good enough as a palate cleanser or as holiday party wine I wouldn't be drinking anyway.You're really missing out by not stocking more juice from Anderson Valley/Mendocino.Also, I felt like I was being followed as I roamed and shopped. There was a guy in his 30s in casual plainclothes wearing an earpiece pretending he wasn't following me in several aisles, passing by end caps. He looked of Hispanic descent like me, but I'm more pale. Perhaps he was profiling me.It was getting annoying to the point I almost called him out to suggest he be slicker at his job. Next year, wear slacks, wing tip shoes, button up shirt with a tie as you talk into your earpiece and I'll think you're talking to someone about a work party or business deal and not stalking someone you think might decide to be a thief in the next 10 seconds.See y'all next December!
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January 2024 by Robert Mata Jr.
Very disappointed with the service.. Manager walked pass me not once, not twice, but three times until I heard him ask a WHITE guy if he needed help. I did not think total wine was on this type of time in 2023 but I guess things will never change. I will definitely stay out of that store. Just a heads up to my Hispanic people hopefully they treat yall better than they did me.
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January 2024 by RM
Best pricing and selections.Specs cant even come close.
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January 2024 by Gary Tucker
I love Total Wine. They have a HUGE selection of everything you can imagine and are always reasonably priced.
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January 2024 by Karen Savage
Good prices and selection. Just wish they still carried Akvavit ?
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January 2024 by Les Skinner
Hard to access, but good store
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January 2024 by Scott Smith
Found everything I needed
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December 2023 by Ken Barnes
Great inventory and customer service!
