Total Wine & More in Austin is a large store offering an incredible and huge selection of wine, beer, and spirits, including a great keg selection and an amazing variety of gins. Customers report very good prices on wines and spirits. The store also sells cigars, though some note the snacks are overpriced. The staff receives consistent praise for being very friendly, kind, patient, and attentive. They are described as knowledgeable experts who provide great, efficient service, helping customers find specific items quickly and smoothly. Many highlight the staff's ability to help guests discover new products. The store itself is noted as being very nice and in good shape. The business offers additional amenities like free weekly tastings and educational classes and events. For convenience, they provide same-day delivery and curbside pickup via their website and mobile app. Many customers state it is their store of choice due to the combination of selection, prices, and service, with some calling it one of their favorite liquor stores.