-
October 2023 by Tyra Queen
Unknown to them, I had actually contacted them over five years ago, when I was first interested in getting a dashcam for my vehicle. I decided to wait at that time but I never forgot their professionalism and patience, especially when they answered my questions back then and gave me possible solutions.Fast forward to now, and I had decided to get a front and rear dashcam installed on my new to me SUV. I immediately looked them back up, decided on a dashcam model (a more current one then five years ago!), made my purchase, and had them install it a few weeks later. It was a three hour round trip for me driving to get it done but I considered it well worth it for the money because experience their team brings. I wanted everything to work well and look great doing it!Even after having a question about what turned to be someone else's cable work under the hood, everyone was fantastic when I return to get it looked at! I really can't recommend them enough and encourage anyone to make the drive to Austin because I tell them it's worth it. Thank you!
-
October 2023 by Mark Farley
I have made numerous purchases of dashcams from this store. Even had the opportunity to visit once.The store and the people there are amazing.Now for the Dash Cam itself. I think I have purchased 4 dashcams from them over the last 8-9 years. The customer service was fantasticNow for the dashcams themselves. All 4 were Blackvue. Supposedly, this brand is the top notch but I will have to totally disagree with this assessment . These are the most userUN-friendly cameras. The user interface is garbage. The app is not user friendly either.In my opinion, a dashcam should be simple to use and to navigate the controls. This is NOT the case with Blackvue. If you choose to purchase one, be ready to experience headaches and frustration .I am going to purchase a different brand in the very near future and I will purchase it from the Dashcam store because they are great!.You can make a 100% bet it will NOT be a Blackvue.
-
October 2023 by Tim Lewis
I highly recommend The Dashcam Store if you are wanting quality products and professional service. I purchased my first BlackVue camera in 2020. I have since purchased another vehicle and wanted another dashcam for that vehicle. Both times I drove 3 hours one way to purchase and have installed. I did extensive research the first time on cameras and finally decided on BlackVue. The closest store that sold them was in Austin and after talking with Matt who answered my questions I decided to drive there to have my first camera installed. I just purchased my second one and once again had Matt assist with my questions and did another great job with the installation. The Dashcam Store is lucky to have him because he truly knows the definition of customer service and satisfaction.
-
August 2023 by Shawn
Man, I am very happy with the equipment and the install! I got the Viofo A139 PRO 3 camera system, microphone, bluetooth button, and hardwire kit installed. The install is very professional. I see absolutely no wires!! Thank you so much!!
-
August 2023 by Tracy Getty
After a double hit in run I decided it was time for a dash cam. Being clueless on which type to get I simply started with a Google search. After a few clicks, and become even more confused, I happened upon The Dashcam Store. The thing that set this company apart from others was the American flag in the upper right hand corner and the little “chat with us” tab in the lower. Never in a million years did I expect someone to actually be on the other end. The tech who helped me through the entire process of picking out a dash cam for my 2023 Subaru Crosstrek was a national treasure! Very helpful, knowledgeable and very patient (I had a TON of questions). I ended up getting the BlackVue DR970X-2CH Dual Lens 4K GPS WiFi Cloud-Capable Dash Cam and the LTE Module for the BlackVue DR770X/970X Series. These items arrived quickly and packaged with care. I can not say enough good things about The Dashcam Store. They went above and beyond to make sure the services they provided met my needs. They now have a customer for life! I also let all my friends who are interested in getting a dash cam know about this store. In my eyes, this is only place for all your dash cam needs!
-
August 2023 by Rusty Traylor
Great experience! The installer started right on time and got the front and rear cameras set up exactly as specified. He gave me precise instructions on how to use the cameras and the app and patiently answered all my questions. The inside waiting area was cool and comfortable and had free wi-fi, too.
-
July 2023 by Matt Perry
I bought a Garmin trucking GPS from here and got 10% off as a veteran, but forgot to add the code at checkout. They were kind enough to add it retroactively and refund a portion of the payment back. True customer service! I'll definitely be shopping through them again when I get my new dashcam. Completely recommend! And they do military and emergency services discounts!
-
May 2023 by Leyton Lindsay
Exceeded my expectations !!! A good friend of mine out of Dallas had been using The Dashcam Store for his cars and shared with me the advantages of having a Dashcam in the car. So when I purchased my Tacoma I thought it would be a great addition to capture road trip videos. When I went to the store and met with the guys I was very impressed with their knowledge and the pricing. However when it came to the installation I brought a book to read thinking it would be a few hours. I don’t think I got through the long intro and 1st chapter, before they told me my truck was ready. It was, from my perspective, it was very quick (< 1.5 hrs) which also reduced my estimated cost. To say I was simply pleased is an understatement. Would I use this The Dashcam Store again, “absolutely”. Would I recommend them to others, again “absolutely”.
-
April 2023 by Patrick McDonald
This place is slick as hell.The technicians are experts.I originally got a camera from an online vendor and they were able to get everything installed.Dashboard cameras can require a lot of special wiring and attention to detail.If you want your system to be fully calibrated and work well, these guys are with the investment.
-
April 2023 by Dean O
The Blackvue camera was great. Bought all the goodies. But wasn't aware that I had to buy an additional cam data card. So I went to Verizon and bout one and had to sign up for a $20 per month plan. No biggie. But cam still wouldn't connect to cloud. So after calling Blackvue I was informed it had to be an AT&T or T-Mobile 4G card. So I have wasted my time and money and will never purchase anything from these companies again!
-
March 2023 by Snapdragon
I recently purchased a BlackVue with front and rear cameras. The installation process was very easy. The completion time was 2 to 2 & 1/2 hours. He was finished in a little over 1 hour! The cameras clear and it even records when I'm parked if there's motion. I would recommend TheDashCamStore if you're thinking about a dash cam. Their service was excellent.
-
March 2023 by Keene Karlsson
After I made a mistake while filling out the shipping address for a replacement dashcam cable, and the order slipped through the cracks and got sent to the wrong address, the staff at The Dashcam Store were kind enough to send me a replacement cable to the correct address at no additional charge! Everything I have bought from them (two Blackvue forward-facing dashcams, one rear-facing dashcam, two replacement cables, and a replacement memory card) have all worked great. I would highly recommend them for all your dashcam needs.
-
March 2023 by Jake Warren
I had a front and rear dash cam installed today that I purchased from The Dashcam Store and everything went smoothly. In and out in an hour and a half just like they state on their site. They have a comfortable waiting area with coffee, sodas, and snacks (Wi-Fi too if needing to work). After installation, you will be given a walkthrough/demo so you understand how it all works. All my questions were answered and I’m very happy with the final product - highly recommend this place!
-
February 2023 by Jaxson Boatman
Very friendly customer service, great hospitality in the waiting area which included drinks and snacks, and the total appointment was just over an hour. Overall very impressed!
-
February 2023 by Matt Kuffler
I had ordered the camera online (from their website). I had to reschedule the first appointment pretty late and they gave me no trouble over that. Then I got to the re-scheduled appointment and Matt sailed right through it in a friendly and professional manner. Car looks like it had the camera installed by a pro--because it did. Then Matt sat me in the car and walked through how to access all the features. Perfect experience.
