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March 2024 by Nicholas F.
I want to thank Terex Auto body for their quality work! It took a little longer than I anticipated but they were waiting on parts so that was out of their control. The job they did was flawless and they really went the extra mile. They even washed my truck including vacuuming out the inside! Would definitely recommend to friends and family. Regards, Nick
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March 2024 by Anthony P
If you're looking for a shop that actually cares about its customers and is fully staffed to get the jobs done they take in, this is the spot. Best body shop in Austin, TX. From the quality of work, paint matching and getting the OEM parts your vehicle deserves.
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December 2023 by Maria isabella Reyna
Excellent
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November 2023 by Mike Joseph
Customer service is excellent
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September 2023 by Patricia Q W
When my Lexus was severely rear-ended, my son recommended that I have my car towed to Terex. From my first interaction with Jackie, the receptionist, I felt I was in good hands. She was professional, polite and efficient. She immediately arranged for my car to be towed on a day and time convenient to me. I had to deal with an underinsured driver responsible for the accident and a total loss declared by my own insurance. During the whole process Razz, the manager, took the time to explain everything to me, answered all my question and even advised me on how to proceed. Jackie took many calls from me and was always helpful and understanding. When I went to remove my personal belongings from the car Razz made sure I left nothing behind and even took the time to give me valuable advise on buying a new car. Although they did not get to repair my car, I now know where I'll go next time I need the services of an auto body shop. I congratulate the owner of this business for the excellent team he chose to run it. Thank you Razz, thank you, Jackie.
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September 2023 by Jon Campbell
These folks got caught in the middle of me and my sketchy insurance company and nonetheless made everything right with my beloved Mazda. The work and skill, once the proper parts were installed, was top notch. Communication was not great, but everyone involved had a professional, polite demeanor. I absolutely would use Terex again. Whether my new insurance company has a “relationship” with them or not.
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July 2023 by Lexy robinson
I had wonderful service from Terex Autobody. I would highly recommend using them to have any collision damage fixed! Razz was very thorough with the information and care given to my vehicle. Also would love to mention the front desk staff, Nimsi and Jackie were very attentive and helpful. 10/10 experiences and service!!Service: Body & Trim
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June 2023 by Edward K.
i honestly don't know how they have a good rating on here maybe with minor body work but either way if you want half ass work done on your vehicle go here, horrible body shop
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May 2023 by O R
Repairs look great and their customer service and dedication to customer satisfaction are top notch. They handled all the insurance details, I just dropped off and picked up. Will definitely use again if I need auto body repairs.Services: Painting
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April 2023 by Lana Shannon
BEST IN AUSTIN AND SURROUNDING AREA!!Best auto body shop I've dealt with possibly ever. Razz (the Manager) was awesome. He made my experience stress free and treated me with total respect and honesty. He and his team are nothing short of amazing. They did an awesome job on my Nissan Altima and could not recommend it more. Very trustworthy individuals which is important in the automotive industry and especially to a single women who most take advantage of. However, I knew the day that I walked into his establishment I was only getting the best of service.Happy Customer ❤️Service: Body & Trim
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April 2023 by Denise Kay Aguilar
From the time I walked in I was greeted professionally and with exta care. I was assured the work would be done in a timely manner and it was. I give Terex two thumbs up for work well done. It's good to know you still have good old fashioned courtesy in a business. If I need any future work done I'll be back.Services: Body & Trim
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April 2023 by Paisley Guzman
The employees are so nice and polite. However the person that worked on my car provided terrible results.It has been a year and I'm still having parts put on and things adjusted, thanks to that person who is no longer there.The Kemper Insurance company I filed my claim with is horrible. I haven't been reimbursed for the rental $1,200 and they failed to include all the areas that are damaged.Very Frustrated
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April 2023 by Lana S.
if you need assistance with your vehicle due to an accident, take it to no other than Terex Auto Body, they are most outstanding in every way. The Manager is simply amazing, I've personally have been in a few accidents in the past and he made my experience very easy and stress free, for a single women that is very important to me. Most see you coming and rip you off. Not Terex, they are a honest and stress free place to take your vehicle too. Upon picking my vehicle up, I would say it looked better then before I had the accident. I personally am more impressed by their work than any other Auto Body in the area, not just Austin. I just want to say thank you so much to the Manager, and staff for all your help and consideration for your clients and taking "pride" in your business. I hope that the Owner realizes how great you guys really are. A very satisfied custome.
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November 2022 by Nicole Richard
Raymond made sure my car was right.. Thank you all taking me in and getting the job done.. a few challenges here and there but yall are great
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August 2022 by Sinjini Das
Razz Posadas and his crew completed the job with meticulous attention to detail. The interior didn't require any work, but they detailed it and it smelt amazing! There was an issue with the tire alignment, but they accepted responsibility, picked up the car from my residence, fixed it, and then delivered it back. I am impressed with this body shop and I highly recommend it!Service: Tires
