Staff is always very nice. They very nicely accommodated Elsa as an urgent care visit. And for probably the first time the bill was lower than expected.
October 2024
Their staff is absolutely incredible and I would recommend them to every pet owner. They are so responsive, accommodating, knowledgeable and so kind!
September 2024
Love that they utilize a Fear Free approach to care. During my first visit they let my dog acclimate to the environment and in new time he was playing with his toys, cuddling with the team members, and taking treats.
We treat you and your pet like welcomed family. That is reflected in everything we do. From longer appointment times, to more time spent with your doctor, to the way we care for your pet...we do things differently here. We believe you and your pet are true individuals. We take the time to understand your pet's unique factors-biology, behavior, environment, and lifestyle. We want to help keep your special companion happy, healthy, and by your side. We became Austin's first and only Fear Free Certified hospital to commit to you, your pet, and each other our promise to treat your pet like our own.
