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February 2024 by Ivan Q.
Shoutout to Jesse, the cool cat running the show at Star Automotive! For a whopping 12 years, he's taken care of my Jeep, Maserati, Lexus, and Range Rover. Fast service, killer prices, and the friendliest crew in town. I'm hooked! Never gonna stray elsewhere for my automotive fix. Props to Jesse and the squad for keeping it real all these years! ?✨Today, I asked him to check the brake job I did on my Jeep, and he was honest. He asked me 100 questions about how I did the job and identified what I could do better next time. He coached me on how to fix it. Anyone else would've taken advantage. He offered to help with advice so I could DIY it. Anyone else would've told me I messed up and quoted 1k like the guys down the street to fix my mistake.Thank goodness for an honest dude like Jesse!
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October 2023 by Rita Fennelly-Atkinson
I recently had an unexpected issue with my car that I needed fixed quickly. While I have a car warranty, all of the approved vendors were not available. Star Automotive came highly recommended from a friend who is a car enthusiast. They were able to fit me in for a diagnostic and fixed it in 30 minutes. It was a minor fuse issue that no one else had even suggested (they all indicated it was a major and costly repair). The cost was also great!!! I would highly recommend Star Automotive. I will be going here in the future.
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October 2023 by Barbara Hooker
**2nd UPDATE-9.30.23**PLEASE MAKE NOTE AND AVOID THIS BUSINESS!!! THEIR RESPONSE DID NOT ADDRESS THE FACT THAT THE MANAGER/OWNER LIED TO MY FACE ABOUT MY POWER STEERING FLUID LEVEL!!! I EVEN HAD THE FLUID! I COULD BARELY STEER MY CAR.***UPDATE***DON'T GO TO THIS PLACE, I'VE HAD A REALLY BAD EXPERIENCE HERE!!!I went in last week because my power steering system was moaning and my car was hard to steer. I went into the office, and asked if they would check my power steering, and even had my own power steering fluid, but just couldn't reach the reservoir. I had to wait for a few minutes, which was totally fine. While waiting, I was getting something from the back of my car, and a man from the business, I think he is the owner or manager, approached and said that my power steering fluid was full. I didn't think he was right because my car was making the noise and hard to steer, so when my dad got back into town, I asked him to check the fluid level; when he checked it, there wasn't even any fluid on the dip stick!!! So, my point is that the man who claimed to check the fluid level for my power steering, BLATANLY lied to my face!!!And, they still haven't added AC!!! Get with the program people, this is Texas and the summer time!The people are nice, but need to get a public restroom. I have a handicap and had to cross the Anderson Ln to get to the nearest bathroom at a convenience store that was pretty disgusting.GET AC IN THE CUSTOMER WAITING AREA!
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September 2023 by Rita F.
I recently had an unexpected issue with my car that I needed fixed quickly. While I have a car warranty, all of the approved vendors were not available. Star Automotive came highly recommended from a friend who is a car enthusiast. They were able to fit me in for a diagnostic and fixed it in 30 minutes. It was a minor fuse issue that no one else had even suggested (they all indicated it was a major and costly repair). The cost was also great!!! I would highly recommend Star Automotive. I will be going here in the future.
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August 2023 by Miguel G.
Took my truck for brake replacement, excellent service, quick service, & excellent price, would be back soon!
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June 2023 by Westley Mixon
Wonderful welcome people at Star Automotive. Got my car inspected before buying it. They were insightful and realistic. I would recommend them to anyone
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May 2023 by Westley M.
Wonderful welcome people at Star Automotive. Got my car inspected before buying it. They were insightful and realistic. I would recommend them to anyone.
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May 2023 by Nicole Contero
Let me tell y’all, I am so grateful for Jesse and his team! Earlier this year I bought a 71 Ranchero which I knew would need a bit of work to get road ready. Jesse is transparent, patient, and does a great job of balancing giving advice while also not making you feel like he’s selling you a service. Throughout the process he’d advise me to do my own research, and was always happy to discuss my findings and questions. I’ve recommended them to a few folks now, and if you’re looking for an honest and quality shop, you’ve found it!
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May 2023 by Patrick P.
just excellent!!! Extremely HONEST!!! Did not try to sell me services that weren't needed and VERY QUICKLY repaired. Great warranty on their work. Answered all of my questions and very personable, very friendly! I would NEVER go to another shop. Thank you SO MUCH!!!
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March 2023 by Ben Tipton
Jessie, took care of me in a jam, I dropped off my car on Thursday afternoon and picked it up on Friday morning. Dee was super sweet and helpful. I will definitely be going back. Good people, good vibrations and a great job!Service: Steering & suspension repair
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March 2023 by Ben T.
Jessie was awesome, he really helped me out in a jam. Dee was great and super helpful! I dropped my car off on Thursday afternoon and I picked it back up Friday morning. Great service, great job, good conversation and I will definitely be going back!
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February 2023 by Marilyn Holloway
Jessie has been my my personal mechanic for 15 years and if you want it done right take it to him.Service: Steering & suspension repair
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October 2022 by R W
Fast service and fixed my problem!
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September 2022 by Jru N.
I was super impressed with how I was treated with respect. The mechanic took the time to explain my repairs and was very transparent and communicated via text which I also appreciated. So satisfied with the whole experience and prices. Would recommend to anyone who is looking for honest and hard working staff who put the customer first
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September 2022 by Lori G.
I was having a really bad day and Jesse picked up on that - told me To drop my car off whenever I had a chance that day and he would check it out. I didn't get it there until 1PM. He looked at it and gave me feedback the same day. His repair estimate was very accurate and the he fixed my car in record time. I will go back! And I suggest you so too.
