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“I have nothing but great things to say about this company. I’ve used them for almost 7yrs, and haven’t had one problem or complaint about their business. In fact they have gone above and beyond answering questions and helping me find solutions to get the most out of their service. They have a customer (and fan) in me for life. I highly recommend this storage facility to anyone seeking a solid storage company! ”
“Affordable and unit is incredibly spacious. Easy access and staff is so professional. I was also impressed on how quickly they reached out to me after I purchased online. 10/10 would recommend. Thank you LifeStorage.”
“The man and woman working the counter were very nice people. She did her best to make sure we had everything we needed. You can tell they are both hard working people who truly care about customers.”
“New management with remote ( its personnel reachable by phone or computer text links). Both persons with whom I spoke (Jasmin and a gentleman named Val) were quite patient and helpful.”
“This facility has the most welcoming, hassle free customer service. The vehicle was clean, fully gassed and ready to go. I we’ll be using them again in a few weeks and would most definitely recommend to everyone. Thanks Demarco and mom!”
“Love this company! The women at the front desk are always efficient and accommodating. The whole rental process is cheaper and easier than any of the big name rental companies and they have everything from sedans to box trucks. I’ve used them on multiple occasions - I own a small business re-selling antiques and Longhorn rentals is the perfect solution to my logistical needs when I do local trade shows and events.”
“Stan was THE BEST! He came out to help us and made the process go so smoothly! He was more worried about our safety than the late time, which really helped out our situation. I will definitely come to this spot for all of my U-Haul needs. Stan deserves the biggest raise because he is so good of a person and was super helpful for the whole process. We love Stan!!!”
“Best shop I've been in so far. Really appreciate them taking care of me in a very timely manner fixing all my tires and four brake Chambers and record time thank you very much guys”
“Look this place saved my bacon! I needed to haul furniture for my mom last minute. I setup a self check in with the Ben and white location and was told it’s only self checkout when someone is at the location. I got stuck in traffic timing was at exactly the hour mark. Then told we don’t speak English ? But got to Ed’s and was able to check in Online just like it said I could and when I had an issue after hours someone answered the phone and came out to help. I will only shop here for my U-Haul needs moving forward. Thanks you guys.”
“Review for Destiny and Jake ??
Destiny and Jake have an exceptional ability to help people, combining efficiency with genuine care. They don’t just get the job done—they connect with sincerity and ease. When I needed a truck rental after a stressful situation, they handled everything swiftly, but it was their authenticity and empathy that truly made a difference. Their support made a tough time much more manageable. Two weeks later, I called them again for additional help, and without realizing it was me, they delivered the same consistent excellence. I’m incredibly grateful for their kindness and professionalism. Thank you, Destiny and Jake!
PS: Great diesel truck Enterprise!”
“On Christmas Eve the local food bank was unable to make their weekly 8k pound delivery, which meant neighbors would go without. The food pantry I worked for decided to make the pick up instead, and glad we did! Special thanks to the patient staff at Ryder Truck Rental for showing this first timer how to safely maneuver, and the honorary “trucker hat” for good driving. Appreciate the help, and “Ever Better” team.”
“I checked out renting a van at Home Depot and was disappointed with how expensive it was and I was unable to reserve on I went to this UHaul location and got a far better deal. The staff at this is small and very personable. I won’t waste my time by shopping around in the future.”
“I rented a U-Haul from Watson & Taylor on N Lamar. Everyone was kind beyond what they needed to be, and I really appreciated it. The whole process was quick, efficient, and simple. I’d definitely come back and recommend them to others. I don’t tend to leave reviews, but it was such a positive experience that I thought it worth it :)”
“I want to give a shout out to the Service Team members for going above and beyond about 3 weeks ago. They heard my issue regarding the Transmission Oil Light and since they were not able to complete all of the needed repairs to the truck that day they jumped into action on finding me a replacement truck. I'd been dealing with other Ryder Service Locations but I'd rather drive over 400 miles to see the guys at this location as they go above and beyond. Thanks again Shane!”
“The guy at pick-up in Austin was awesome as heck. He treated my mom and elderly uncle with admirable respect. Truck was perfect and less than half the cost of all other truck rental places even with the extra full coverage insurance!! Drop off in El Paso was super easy. I’ve rented from all of them, but this is by far the easiest, most affordable, and great quality!”
“I've rented here twice in the past few months helping my girlfriend move, and the rental process was easy. I was in and out in a few minutes. Return was just as easy, you can just drop the keys in a box drop and get going.I would and plan on renting here again.”
“This is by far the BEST location to rent UHaul moving trucks! You actually see a live person, unlike most other places where you are left to do their job! by having to play hide-and-seek and go on a scavenger hunt to find the trucks which are just placed anywhere there's a parking lot (or so it seems). This place is like the good ole days when the representative processed the work order and answered all your questions. The counter person (Rosie) was most gracious, helpful, and very efficient. She deserves a raise! GREAT EXPERIENCE!!”
“We had a wonderful experience with Collin! Our move from the East Coast has been rough...and that’s an understatement. When we arrived to TX, we rented a Uhaul to pick up some furniture and experienced a hiccup with the mobile app that brought me to my emotional and physical breaking point- haha. Collin was super compassionate, polite, professional and stayed after hours to ensure we were taken care of! I really appreciated his ability to make this easy on us after an already stressful move! Thanks Collin!”
“This review is only about the rental side of the business: Chris was very friendly and helpful, checking us in and explaining the paperwork and insurance requirements for our rental. He also knew all the specifics we wanted to know and came up with an estimated gas mileage to help us plan fuel stops. Another great employee is Robert. He moved our truck to the exit so it would be easy to leave. He also shared hints about driving the truck successfully. If I need to rent another truck, I will be returning here!TIP: BUDGET ONLINE CAN GET GOOD DISCOUNT WITH FIRST RENTAL”
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“The place is Truly amazing nothing but positive experiences for me..They understood my situation and helped me to not loose everything I own….THANK YOU Ariana!!!!!!!!!!!”