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February 2024 by Michael T
Doesn’t follow their stated return policy online, after massively overcharging for a product. Spent several hundred in this store over a week, will never be going back.Edit: WOW, doesn’t even get a reply. What a scam business, avoid at all cost.
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January 2024 by Tony Smith
Hannah help me and she did amazing :)
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January 2024 by Johnnyb Jr
Large showroom with lots of merchandise. Glass pieces everywhere. Clean, shiny cases to display the goods, Knowledgeable, friendly staff who rock. Pricing like most shops. Some expensive and some less expensive.
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January 2024 by Devyn Dominguez
Huge selection. Staff is always down to earth and easy to communicate with.
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January 2024 by Jon Durham
They have a wide variety of glass
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January 2024 by Ty McFarland
Been coming to this smoke shop since 2019. Today I went to use some of my points i had saved up over the years of spending, hundreds of dollars here, I'm talking at least 5 or 6 temple quarts bangers and a few other rigs including some cheech glass. Over 500 easy over the last few years. Any way today I'm told the system has been changed and they only offered me 10 percent off a 200 plus purchase. Make it right or I won't be back.
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December 2023 by james sandlin
Amazing peeps and great selection.
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November 2023 by Jonathan Wellman
Probably one of the best smoke shops you can go to I’m from the west coast where there’s a Lotta good smoke shops this one has a good vibe, hard workers and they’re always full on product and that’s what I’m looking for when I come to a smoke shop good employees and products that’s what they got. Appreciate you guys man.
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October 2023 by Jessica Williamson
My husband and I frequent this shop (and the other locations). We always get amazing customer service from employees that have great product knowledge and are always kind! Keep up the great work, we love you guys! Thank you!
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October 2023 by Dylan Baker
I go to this place all the time to buy my vaporesso pods and juice. They have new guys working who tried to charge me double the price I've always paid for 2 pods. When I tell them they are wrong they don't take my word for it and insist the pods cost 10 each not 10 for the pack. I buy these things all the time. I think I would know how much they cost. I will just have to go back when someone who knows what they are doing is working. These pods sell for 6.99 for a 2 pack on vaporesso website. Why would I pay 20 for 2. Makes no sense. Please train your employees better.
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July 2023 by Olivia
Probably the worst smoke shop experience ever, there was not 1 but 3 men standing around doing absolutely nothing when I needed help they had no knowledge of what I was looking for and were extremely rude when I asked about a specific brand. Will be doing business elsewhere.
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July 2023 by Rogue Hippie
Terrible customer service, left me on hold for like 15 min us for a yes, or no question and then blocked me when I said something
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June 2023 by Brandon Merino
Best customer service ever! Despite having about 5 smoke shops closer to my home, I drive out of my way to come here because their customer service and product knowledge is amazing, plus they have a great selection at good prices. Definitely recommend!
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June 2023 by Whitney Hubbard
Love these guys. Very knowledgeable and helpful and make your experience overall worth wild.
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February 2023 by Haythem Hammour
If you're looking for a great spot to buy hookah supplies this is the perfect destination. Offers a wide range of flavors and accessories, Unfortunately, the one downside is the prices. The cost of hookah at this establishment is a bit higher than what you can find online and at other shops around Austin.
