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February 2024 by pamela c
The staff was very helpful, and they made product recommendations. Most makeup items were available to try, and you can take a sample home to try out if you're not sure about them. They do not carry drugstore brands.
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January 2024 by James LaChoy
The short and rather rotund red head at the front door is rude and impatient. She shouldn't be working customer service. I had the pleasure of interacting with her and apparently frustrating her to the point she felt the need to make an exclamation as if I was a moron. I will not return and you shouldn't either.
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January 2024 by Ken Thorpe
Amazing customer service from Lexii , she saved me so much time, & was pleased to do so !! Keep up the great work !!
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January 2024 by Alyssa Taylor Wendt
Rude, understaffed and dirty. Go elsewhere
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December 2023 by mario herrera
0/10 very ghettoThe staff is very sweet but unknowledgeable. It's also usually very mess
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November 2023 by liliana garibaldi
Marvelous
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November 2023 by Maya Petty
They had exactly what I needed and great service
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October 2023 by Azucena Zapata
Best place for anything beauty
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October 2023 by Lorena Castellanos
Great service!
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September 2023 by Barbara Mullen
It wasnt the cleanest Sephora I've been in. It was missing a lot of products but luckily found what was needed.
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August 2023 by Ximena S.
Whent In to Sephora today !! Meet these 2 wonderful lady's they helped me out with my troubles thank you to Alison/ Melissa great customer service
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July 2023 by Bridgette West
Fantastic customer service. I was greeted very nicely when walking in, everyone offered help. They were out of the fragrance I wanted and ordered it online with free shipping for me. I had previously been to two other sephoras looking for this fragrance and this wasn’t offered, which is fine, but it stood out that they made sure I got it easily. The woman in fragrance was so helpful and easy to work with. She recommended other similar products after placing my fragrance order. The product she wanted to show me she had to go to the back to get, again which was just nice to me. She didn’t have to put that type of effort. I spoke to the manager, George, about what great service she, and everyone else, offered and wish I’d remembered her name but she was a black girl with curly shoulder length hair with glitter spray in it. The customer service really stood out because I just left Cotton On and they were all terribly rude for no reason, not just indifferent, they were flat out rude, so going where you feel welcome to be in store makes a difference.
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July 2023 by Bridgette W.
Fantastic customer service. I was greeted very nicely when walking in, everyone offered help. They were out of the fragrance I wanted and ordered it online with free shipping for me. I had previously been to two other sephoras looking for this fragrance and this wasn't offered, which is fine, but it stood out that they made sure I got it easily. The woman in fragrance was so helpful and easy to work with. She recommended other similar products after placing my fragrance order. The product she wanted to show me she had to go to the back to get, again which was just nice to me. She didn't have to put that type of effort. I spoke to the manager, George, about what great service she, and everyone else, offered and wish I'd remembered her name but she was a black girl with curly shoulder length hair with glitter spray in it. The customer service really stood out because I just left Cotton On and they were all terribly rude for no reason, not just indifferent, they were flat out rude, so going where you feel welcome to be in store makes a difference.
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July 2023 by Breeanna Mendiola
I came for a hydra facial and a 60 minute makeup service. PJ, Evelyn and Roxy did a great job and were super friendly during my visit! Thank you for making my experience at a Sephora in Austin a lovely one!
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June 2023 by Tonya K.
This Sephora is the worst I went in there today to spend around 300.00 but first of all had no customer service and when I finally got it he was like ok whatever. They had nothing In stock and the store was a mess and people working just sitting around talking to each other I seen young girls just walking out of the store with product and not paying for it. Ended up at Nordstrom and got everything I needed and way better service.
