-
November 2023 by Peter de Jong
Nate is super helpful and friendly. Nice storage facility. Thank you, Nate!
-
October 2023 by Cody Wood
Best place to store my stuff I've ever used . Great helpful staff!
-
August 2023 by Cherinn Norman
I just started renting a unit within this past week & have had such a nice experience so far! Bobby helped me initially & even went out of his way to help me. I also worked with Nathan & he was amazing too! The whole process was smooth, easy, and left me with no questions unanswered. The locations are well secured & this one in particular is beautiful (location & property). Love this place & the employees!
-
August 2023 by Bailey J
The ladies up front are awesome and very helpful. I feel safe leaving my items at this facility. I definitely recommend!
-
July 2023 by Jacob
Biggest rip off in Austin. Prices are insanely high. Avoid at all cost!!
-
June 2023 by Amy Wallquist
This place served us well for many years. We are a non-profit and the previous owners kindly gave us a discount on our unit to help us stay within our budget. We found a place that lets us store our supplies for free so we decided to move.
-
June 2023 by ali lewis
A variety of temperature controlled storage spaces to fit your needs. Always clean. Very secure. Helpful staff.
-
April 2023 by Priscilla Smith
Great experience with Storage Star. The facility is clean and safe with a very reasonable price.
-
March 2023 by Adrian Terwege
The alarm at this place goes off all night at least once a week. It keeps half the apartment complex next to them up all night and they don't care
-
January 2023 by Larry Upshaw
One small restroom at the front of the property no trash cans timing of the motion lights painfully short. No humans around don’t answer phones raised the rent. I’ve been here for years but new ownership is less then. Don’t recommend
-
June 2022 by Mike Sillman
Friendly staff, lots of storage options. Was out of town for awhile and the staff helped me manage my storage while I was away. One time, I forgot to secure my unit properly. They got ahold of me right away, made sure it was locked and even offered a new lock when I was able to get back. Highly recommended. These guys are great and affordable
-
February 2022 by J. Carl
Rented a uhaul for a kids project. Get there, and their systems were down. Vicente was AMAZING in working through the problem, getting me going, and was an absolute joy talking to. Made the small problem disappear which speaks volumes that the store is well run and customer centric.
-
February 2022 by John B.
I've had no problems with Move It Storage. The location is convenient, the climate has always been comfortable in the buildings, and the aisles are clean. It's professionally run, and I would recommend this location to anyone needing storage space.
-
January 2022 by Eddie B
Truly poor facility and ownership. We've rented a storage unit for several year and the first few were fine. Nice people, clean facilities. Over the past couple years the ownership has changed and the facility has gone downhill.They started renting out space to a moving company that is a nightmare. Their trucks take up all the parking space, they leave trash everywhere, the place looks like a dump now.Today they let us know that they are renting the entire building that our unit is in to that same moving company. We are being told to move or leave.
-
October 2021 by Brenda W.
Customer service plummeted when Move It bought the facility. Trash cans disappeared, the floors are rarely swept and rent began increasing regularly. Before, the dear old man on his golf cart who was always present made you feel like he cared, you weren't an auto pay machine. Prices were affordable. Worst is the air conditioning is kept at such a minimum that I begin to sweat and worry if my valuables, which I moved here to protect are getting damaged. The company seems to know it's difficult to move so strips away costs (is a trashcan so expensive to maintain?) and value without a care for quality. When they bought the facility an email went out stating they were Christian and to look out for improvements. I should have noticed the name change from Secured Climate Storage to Move It and headed out.
