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May 2023 by Andrew Wunder
Love these guys. Super helpful and I have been a client on and off for 5 years. Very professional
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September 2022 by Scott Rose
Scan Mailboxes provides the #1 best & most professional mailbox service for digital nomads like myself. I’ve tried other services in the past, but none of them have compared to the top service & reasonable prices that Scan Mailboxes provides. I’ve been traveling out of a single suitcase for the last 3 years around the world, and I couldn’t have done any of it without Scan Mailboxes having my back the entire time. They’re amazing.
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March 2022 by Deaf Emily
Fantastic place operated by Deaf business owners. They extend professionalism and courtesy. It's located on 2nd floor
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January 2022 by Tiffany L.
I have been using Scan Mail for 3 or 4 years now. I live out of the country and get my mail here. It is so great to be able to read my mail online right when it comes in. They will shred it or hold on to it for me until I come to town. They will also forward it to me if I wanted. When I come in, everyone in the office is so sweet. They are deaf which is actually awesome to me. It is a great company. If I do have any issues (like setting up my company names with them) I do it all over email and it gets figured out - honestly it is always my errors that are the hold up. They do everything above board. It is cheap considering the service they provide me (but don't tell them - shhhh). My only wish is that they were open on weekends for pick-up since I usually come to town over a quick weekend. But I can work around that by having them forward my things to a local friend before I arrive. Anyway, Scan Mail works great for what I need it for. I am a happy customer.
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February 2021 by Katie C.
Impossible company. I signed up partially, however they received my payment in full. i was unable to complete my acct. online because I need assistance regarding receiving my mail in my name AND my business name. Called customer support and they said they couldn't help me, that I had to email for assistance. I asked why I couldn't speak with someone for assistance, they said their email team was deaf. Never heard of that reason before. This was Monday morning, however assistant on phone said that a reply would come in from email support within 10 min. Never received a reply all day. By days end, I called again. Was informed that I was next in line. Never received email by end of business day. Tuesday I called again. explained what I needed help with and explained no one had emailed me back yet. Finally, Wed. I received a reply SIMPLY STATING that I needed to finish setting up my acct. online and that was all never addressing my issue. Now remember, that was why I was reaching out in the first place: because I couldn't find a way to include my name AND business name to my account. When I emailed requesting a credit back and close account, I THEN received a call telling me I still needed to fill out the rest of my acct. details online. NEVER addressing the issue I was having. When I was asked why i wanted a refund, I explained because I can't do business with a company that cannot communicate effectively, she HUNG UP ON ME. Now that's a business that deserves me as a client! (Couldn't resist the sarcasm). Unbelievable!!
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January 2021 by Hazel Bonilla
ScanMailboxes is the best solution to the services I was needing. I tried others and they wanted a 3-digit deposit for forwarding mail. They wanted to charge extra for scanning the mail or package received.SM charges a reasonable monthly fee, they keep your card info and just draw from that the amount they need to forward your mail. They have a drop down box to choose how, and what service you want your mail forwarded. It's amazing!I recommend this service for any RV travelers!
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September 2020 by Dona Flood
Outstanding service. We've used them for about 10 years and they handle everything perfectly. Forward mail wherever we happen to be, deposit checks safely and quickly. These guys are the answer to any travelers needs.
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May 2020 by Emma DeCaro
Scan Mailboxes is a team of consummate professionals. Their services make my life exponentially easier by opening and scanning mail for me sent to that address. No matter where I am in the country (or world) I can still keep receiving mail and be responsive as needed. I would recommend Scan Mailboxes to anyone and everyone.
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April 2020 by Jeff I.
Since moving to Germany we have relied on Scan Mailboxes for our U.S. business correspondence, and their service has been fantastic: easy online interface, fast posting of received mail, effective and efficient follow-on action, and excellent customer service for specific handling requests. We know we can rely on them, and that is peace of mind when you know you can depend on them. Highly recommend these folks.
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April 2020 by Lorenzo F
I've used Scan Mailboxes for two of my past business ventures - utilizing both their mailbox service, as well as the registered agent service. I can't say enough good things about them. In the future, I will definitely use them again
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March 2020 by Bob Hoffnar
Straight forward, friendly and easy to use.
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March 2020 by Jesse Barlow
I've changed addresses several times over the last few years and travel extensively. Scan Mailboxes has made it easy to keep up with important banking, tax and business mail. Customer service has been top notch and they often reply within minutes by text.
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October 2019 by Deirdre Perez
I used this company for a year while I was traveling and found them to be incredibly unprofessional. I paid for my husband and I to share a mailbox, yet they refused to forward my husband's mail for three months. When I terminated my account, I discovered that they never forwarded anything to me that I received afterwards. They were incredibly unprofessional and it was uncomfortable not knowing what I wasn't receiving. I didn't get the level of service I paid for and would not recommend anyone living a location-independent lifestyle to use this company.
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September 2019 by Jerry Burden
Have used their services ( from Mexico) for over a year and the service is great!,,
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September 2019 by Maria J.
These guys and gals are awesome! We have used them for both personal mail and our business mail. Never had to worry about a thing. Chris is super fast to respond to my questions, mail seems to barely arrive there before all of a sudden I'm alerted to it. Who wants to be bothered with the trouble of checking a mailbox? We are on the road away from Austin for months at a time and it is nice to know we have an address to receive things and a way to view them as they come in. Reasonable pricing on the monthly plans, service unlike any other place!
