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November 2023 by Raul G Sosa
Fuel station. Best prices around location..
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November 2023 by Rashaka B.
I had to deal with the manager Stephanie Cortez today. She is very unprofessional. Not sure what it takes to be a manager, but the bar must be very low. She was very useless to me. I hope no one has an issue she has to resolve because she will be clueless.
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August 2023 by K A
Despite having an appointment, I was left waiting for a staggering 2.5 hours for the installation of just four tires, I had to stand around with no clear communication about the delay.When the tire technicians finally began the installation, it became obvious that they had no idea what they were doing. After completing the job, I noticed that all four tires had different tire air pressure, which doesn't make sense since it got installed by a tire technician, not a butcher. This negligence not only reflects poorly on the technician but also raises concerns about the overall quality of service at this location.I had to visit another reputable tire shop afterward to rebalance the same tires since my truck was shaking uncontrollably at speeds of 50mph and higher.This experience was incredibly frustrating and made me question the competence of the staff at Sam's Club tire department. I am deeply disappointed by this service, and I cannot recommend Sam's Club tire department to anyone based on this encounter.The lack of professionalism, poor time management, and insufficient service make it clear that improvements are urgently needed. I sincerely hope that the management takes these concerns seriously and addresses the deficiencies in their tire department.
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August 2023 by Letty O.
I never write a post like this and I'm gonna sound like a Karen, but I instantly got upset walking in here today. I went to grab a cart and there was trash. I didn't want to keep the trash in there so I grabbed it out to throw away. Before I could get to the trash can, I was stopped by a lady who said they would take it for me. I said thank you. Then right after my thank you, she had the audacity to say "Well I know you're not going to throw it away." Excuse me???? I hate littering so much in the first place, but why in the world would you accuse someone of this, especially before they even get in front of the trash can??? That was so extremely rude and ruined my experience before I even stepped foot into the building. I love Sam's Club as a store, but this employee was terrible.
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June 2023 by Julie Jacobs
They did it great job on customer service T.J. was
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January 2023 by Eric Man
the girls at the food court did an excellent job.
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January 2023 by M H.
Turned away and wouldn't let me past the door without a membership. I just wanted to grab a drink from the cafe as it was on my errand route. The website says "Café and liquor purchases do not require an active Membership" Just go to Costco guys this place as 2.5 stars and y'all are paying to shop here?
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January 2023 by Mike T.
Don't come here if you need a custom cut of meat, butchers will only cut what they put out. Spoke to the manager he stated they would have to charge more for a custom cut. Have been getting meat cut there for a while and never had a problem till recently. Not sure if this is normal but any place I ask for a custom cut like HEB they are always more than happy to do so. Guess H‑E‑B is better at customer service.
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September 2022 by David Laughlin
actually have a soda machine that works. they take your money. you go to the machine. everything sprays everywhere. there's no straws nothing works. and when you inquire about getting your money back they tell you can get in line for a good half hour to do that every time I've been here this crap is broken and they don't care. literally ask an employee what we could do and he says I don't know and walked away
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July 2022 by Coco Reyes
(Translated by Google) I like why I buy big packs that last longer and about the same price(Original)Me gusta por qué compro paquetes grandes que duran más y casi el mismo precio
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July 2022 by Everett N.
It's 9:15 on a Saturday. Website says open at 9am on Saturday for club members. Sign outside says open at 9am Saturday for club members. Woman at door says I'm not allowed until 10am unless I have a plus membership. "But, aren't you open at 9am on Saturdays?" I ask. "No, she says, go over there if you're interested in upgrading your membership." I walk outside, and look at the sign again, 9am for club members I look at my membership: "Club Member" I look at the time: 9:20 I leave, never to return.
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May 2022 by Tara P.
The Sam's at Arboretum messed up my cake order but the Bakery at South Park meadows came through and decorated a cake for me on the spot. They were so sweet and accommodating and the cake is beautiful.
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May 2022 by Briley P.
Very affordable bulk shopping! Check out is fast and easy you can do it all through your phone!
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April 2022 by Ida Golden
I love ❤️ Sam’s gas prices are great
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April 2022 by Erin M.
This place is so dirty. Not enough staff to keep it open efficiently. Waited 30 mins for a slice of pizza and a hot dog which they said was going to be ready right away. Fountain drinks had no carbonation today. All women's bathrooms were out of toilet paper and looked like the pic I'm posting. Will not be back ever!