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October 2024 by Bryan Welch
The initial consultation went great. Seemed very attentive and ready to help with my 1st full year's business taxes. That couldn't be further from the truth. This firm didn't help, guide or strategically do anything for us. I'm a small owner operator plumbing company. Every dollar helps as I'm sure most can understand. They weren't punctual. Weren't professional. Weren't courteous or friendly in the least. Expected us to know everything they needed. Multiple times came back saying more information was needed after us asking that question ahead of time. I don't suggest using these people.
After further communication and finalizing the taxes, absolutely nothing changed. I still recommend finding a company who actually cares about thier clients. After acknowledging my concerns, they said take it or leave it basically and they weren't doing anything else. Unless I paid additionally $250per hour for more advice or strategy basically. I couldn't be less satisfied and feel we did all their work for them.
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May 2024 by Jessica Johlke
I contacted Rupert & Associates maybe less than two months ago and they were rockstars at getting our taxes going and answering all of my questions along the way.
I worked with Ana a lot on the Quickbooks side of things and she is a wizard when it comes to all things Quickbooks and her knowledge of the ins and outs of bookkeeping and taxes is insane (in a good way).
I never felt rushed, or like I was bothering them, we got our taxes submitted right on time and I will continue using them for our business and personal taxes! HIGHLY RECOMMEND!
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October 2023 by Lauren Sanford
My husband and I are new business owners and were in need of a lot of help switching from quickbooks desktop to quickbooks online. Ana has been the biggest and best help with this!! She’s very responsive, great to work with and made the whole process quick and easy for us! I’m able to ask follow up questions any time and she makes my life so much easier! Highly recommend!
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September 2023 by Doug Demore
Superb customer service. Explained every step and really understood the small business aspects of my company. Bravo Zulu!
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September 2023 by Amanda Para
As a new business owner, I was intimidated by the process of filing my taxes for the first time. Not only has Rupert & Associates assisted with every step of our personal AND business tax filings, but their bookkeeping specialist, Ana - is an absolute godsend. She has worked with me hand in hand so I understand what is needed from me, and has set me up for continued success and an easy breezy filing next year. I look forward to working with Ana as I grow my business even more.
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March 2022 by Andrew J.
My wife and I made an appointment with John Paul to have help with our taxes. We were unsure of a few things and he gave us about 20 minutes of his time to talk things over. We were told that our taxes were pretty straight foward and that he'd be happy to do them but we shouldn't have any trouble on our own. He could have easily taken almost $400 to do the work but morality wise he allowed us to make that decision. If you need a tax guy I'd definitely recommend John Paul!
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October 2021 by Dusty Glover
Friendly and professional. Very happy with the services I received. Highly recommended.
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May 2021 by Laureen Chernow
Rupert & Associates did a great job of figuring out my brother's very confusing and complex taxes for year 2020. And, they did it quickly. Excellent and pleasant customer service.
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April 2021 by David Duke
Rupert & Associates are very personable and resonsive to our needs. Asked the right questions. Everyone is so friendly and the return was done quickly and we are very impressed. Can't say enough about how good they are. They are our firm!D. Duke
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April 2021 by Fred Harvey
I enjoy working with Stephen and Blaine! They are very professional, responsive and keep me out of trouble. Highly recommend for tax and business finance issues!
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April 2021 by John Peakes
Every member of their team has been prompt and friendly in getting our tax return done. Will definitely see them again next year.
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October 2020 by Margaret Maupin
The staff at Rupert & Associates have helped me with various tax and business related tasks. They are very easy to work with, consistently responsive, helpful and they swiftly get the job done.
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July 2020 by Margaret peg Maupin
The staff at Rupert & Associates have helped me with various tax and business related tasks. They are very easy to work with, consistently responsive, helpful and they swiftly get the job done.
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July 2020 by Michael P.
We have had really only 2 tax preparers since moving to Austin years ago. The first retired after over a decade of helping us. After driving by the Rupert office for years, did I finally make the connection that the matriarch of the Rupert family was someone very special in my life who helped me with my Confirmation years prior. Fast forward to today, and Stephen, Blain and JP are now helping us with our taxes and planning needs and making this mundane process as easy going as possible. We definitely feel like we are part of the family and can't say enough about the VIP service we get even though we aren't VIPs. Thanks Stephen, JP and Blain for your great help!
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July 2020 by Carlos Salazar
Rupert & Associates are very professional and they exceeded all of my expectations I had. I would recommend them to everyone.
