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March 2024 by Mark Blankenship
An amazing experience! Dee Cortesio, the manager at the Hill Country Galleria location, is the BEST! We explained our situation to Dee. She calmly walked us through the science of the zero gravity recliner and explained how it might help my wife with her back pain. She encouraged my wife to try out several different models and explained the difference in each one. The relief was immediate. My wife was thrilled. I could not get her out of the showroom recliner. We purchased a Hale Zero Gravity Recliner with both heat and massage. Their “white glove service” brought it out and set it up at our house. Everything was perfect. My wife loves her Hale Premiere Zero Gravity Recliner with heat and massage. Thank you Dee! And thank you Relax the back. What an amazing product; what a great store; and what a great group of folks to help walk you through the process.
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March 2024 by Nathan Wilson
Recently had major spine surgery and ordered a chair from them, the woman I talked to on the phone was very helpful in finding me the right chair. Once said chair was found she got the delivery all set up and the chair was at my house the next day. Now I have more places to relax while I recover.
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May 2023 by Ben Dummar
We took a few months to research and test different massage chairs. We made multiple visits to this store and every time they were very paitent, and kind with all of our testing, questions and repeated testing and questions. Customer service is top notch! The product Super Nova Human touch massage chair is incredible! We are very happy with the product and more imporantly the people behind the product!
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April 2023 by Bob R.
Christine is the most helpful employee. Christine went out of her way to resolve an issue I had with a chair. I cant say enough good things about Christine and her manager, Dee. I think they both deserve big raises!
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February 2023 by Kristina Donley
We canlme to your store today, 20 minutes before closing and the lights were on but the doors were locked. Thought maybe u closed early, but then we saw someone lock up and leave at 6. I know it was close to closing but we really needed some assistance. Incredibly unfortunate you closed early to avoid helping people. Just plain rude.
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July 2022 by Toni Tamborello
The chairs I bought are good; however, the men that delivered them smelled like they had just finished smoking pot. If that is “white glove delivery and set up”, our world is in trouble.
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April 2022 by Cecelia Gulick
Love their beautiful comfortable chairs...I want 2 right now in red leather.
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May 2021 by Tim Montgomery
We bought one of the OHCO massage chairs and haven't had one regret!! Great customer service and friendly knowledgeable sales staff!!! Love my new chair!!!!
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January 2021 by Tami Esson
Not only are the chairs incredibly comfortable and supportive for your back, the customer service is top notch. Sierra specifically was an enormous help, very knowledgable, and caring. Thank you for this all around great purchase!
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December 2020 by BiL Lions
After 4 years of minimal use. A $2000+ chair with poor quality covering. Buyer beware.
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December 2020 by Rebecca Lynn Stalnaker
We had an amazing experience purchasing a mattress from Sierra! She made an awesome recommendation on a mattress and we love it!
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August 2020 by Kara Gross
Both austin locations went out of their way to ensure I found the chair that I could “live” in with my new home based position. Steve in the Arbor location is fabulous-very knowledgeable and professional.
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January 2020 by Larry Smith
After 4 years of minimal use. A $2000+ chair with poor quality covering. Buyer beware.
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August 2019 by Tawna Willhite
Loved shopping here!! Everyone is so accommodating and really nice. Great quality furniture for decent prices. Will never shop anywhere else. Thanks again Danny Sconce
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July 2019 by Jeanette T
Don’t get your pillows here!! Just spent over $100 on a pillow and used it one time. The next morning I woke up and I couldn’t move my neck, this was the worst pain in my neck I have ever experienced. I went to return the pillow because I wanted to burn it and they do not except returns. Waste of money.
