-
October 2024 by Karen Sandoval
Great bank
Employee Kai is super helpful and patient!
-
October 2024 by tom crow
This location needs to be all arms like gorgetown. But instead of only 4 ATMs they need 6 at this location with a 24 hour one on one bank teller when you need help. That would be incredibly.
-
September 2024 by Miriam Macedo
Take FOREVER!!! The worst!!!
-
September 2024 by Jonathan Vogelsang
Great team at this location. Quick and pleasant service.
-
June 2024 by Sydney Hindes
Came to deposit money in the depository machine, all is well. Machine says to enter card so I do that. As soon as my card goes in, the machine says out of order! And it took my card!! So I go inside and the guy says there’s nothing they can do and I’ll have to order a new one. The least they can do is put a sign up by the machine if it’s out of order…. Just super annoying and not good customer service.
-
March 2024 by Gary Nelligan
Just tried getting some cash out and the one And only ATM machine is out-of-order again. It seems every fourth or fifth time I go there, the ATM machine is not working. The nearby UFCU location has four or five ATM machines. Looks like I need to transfer my money to that other financial institution. I need access to my cash when RBFCU is closed. I ended up having to go to another RBFCU location that was an extra ten miles round trip for me to travel. I'm sure RBFCU is not going to reimburse me for my gasoline. I'm been doing business at this RBFCU location for six years and the ATM machine rarely was out-of-order, but now it's a constant issue. There is no need to contact me RBFCU unless you're going to reimburse me for my gasoline.
-
December 2023 by Frank Coniglio
I have always had good service at the drive thru.
-
December 2023 by dean hall
Always a great experience!
-
November 2023 by Fran
I don’t recommend this credit union to anyone.
-
October 2023 by Juanita Gonzalez Soto
Been a member since 2015. No leniency when I wanted a fee refund. 1 in 8 years. Even when I told them I lost my job and was super low on funds. Do not bank here. No compassion.
-
October 2023 by M B
Already
-
September 2023 by james callahan
They’re holding my funds because I had withdraws that weren’t covered I have no food in the house. My car insurance was canceled and my phone shut off. I don’t understand why they won’t release my $2700.
-
August 2023 by Juanita S
Been a member since 2015. No leniency when I wanted a fee refund. 1 in 8 years. Even when I told them I lost my job and was super low on funds. Do not bank here. No compassion.
-
June 2023 by Michael R
Been with bank over a decade, and not the same bank. Recommend a different place to put your monies. Customer service is also rude .
-
December 2022 by Lisa Morris
Very helpful and patience. Good people skills thank you RBFCU
