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March 2024 by imtone deaf
Tommie is very helpful
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March 2024 by Flin Flon
Tommie did a great job setting me up!EDIT: I have to downgrade this place to 1 star because after less than 5 months, I was just notified my rental space will be going up over 40%. I'm sure they assume most people won't have the energy to go move all their stuff so they just take advantage of you like this. Beware!
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March 2024 by Edvin Rivas
Tommie has helped me out the whole time I have been here .. give him a raise thank Tommie for all you do
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March 2024 by Will Douglas
Tommie was the man. He was easy to work with and talking to him resulted in me saving money. I left in a much better state thanks to our conversation.
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March 2024 by Sarah Fleming
Tommie was so helpful! Thank yall
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January 2024 by Phillip Jones
I just vacated my unit at this location today. I had the space 20 years! It was time finally to clean it out.The team there onsite does a good job running the place. Anytime I had issues they were always resolved quickly. Tommy has been there for years and was always very helpful. If I ever need a storage unit again I will use this location.
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January 2024 by Westin Shapiro
BLACK MOLD - Had my stuff in the indoor unit for a little while and in that short of time, my boxes were wet and moldy.
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January 2024 by Eg
Have had a storage unit here for over a year and have had no issues. Went in today to make some changes/had some inquiries and Tommie was very helpful and accommodating. Would recommended
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December 2023 by Tyler Tonelli
If you're looking for a storage unit in north austin choose this one and the reason is a 1000% based on Tommie and his customer service. Tommie went above and beyond with assisting me with my issue and was polite in every way. Recommend Tommie to everyone. Every company needs a Tommie thanks again!
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December 2023 by Rick Toledo
Great rate and good convenient location. Plus, Tommie was very friendly and made the rental process simple and easy. I appreciate the great customer service we have received so far.
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November 2023 by Eric Bowie
It was and is the best Public Storage facility that I've yet to rent from. Tommy is really respectful and knows the true meaning of customer service. I will forever use this facility if I'm ever in need for another storage unit in the future. Thank you Tommy, you were awesome. I really appreciate the way you emphasize the "Customer" first in Customer Service!
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November 2023 by Vilai Ketkorn
Tommie helped me out with everything he is friendly and knowledgeable about the process I will tell other people about this locaton
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October 2023 by Maurae Prince
Tommie was so helpful! He was prompt to respond to all questions and even gave me a call before and after move in to make sure I was all set. I also felt that my belongs were safe as he is very attentive to the area and even called me when I forgot to lock up my storage unit.
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October 2023 by Lisa Neff
I have had a storage unit there for about five months. Tommie was super friendly and helpful the day we got it, And every other time I have seen him! I was there today and I desperately needed to change out the dehumidifying packet in my unit… Tommie kindly followed me to my unit and took out the old one , which was filled with gunky chemicals… It would’ve been horrible if I had to take that in my car home. I really appreciate his thoughtfulness. It is also a great location, for me anyway! ??
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October 2023 by antoinette riley
Tommie has helped my mother and I navigate several storage room units for 10+ years. We are often have a number of requests and questions. He is always patient, professional, and courteous.
